I have owned my car for 10 years - but now the DVLA says I'm not the registered keeper?

I have owned the same car for 10 years and have not previously had any problems road taxing it. I recently went to road tax it and was refused both online and at the local post office. The DVLA say I am not the registered keeper and insisted I take it off the road which I have done with a SORN as dictated by them. I am now having to rely on public transport which is causing significant stress and inconvenience as well as impacting on what I can and cannot do. The DVLA state it can take two to four weeks for them to look into the problem meanwhile I am deprived the use my car. Do I have any rights regarding this issue?

Asked on 26 June 2018 by Christine Darnbrook

Answered by Honest John
I guess that some scallywag has cloned the registration, put it onto a stolen car and sold it to someone else who is entirely unaware. One thing you can do is enter the registration and make and model here and see what it comes up with: www.gov.uk/get-vehicle-information-from-dvla / That will at least tell you if the registration is taxed, MoTd and on the road and would tend to confirm that your reg has been cloned.
Similar questions
My BSA was registered in October 1979. When does it become eligible for historic status as far as DVLA is concerned? Their website suggests they have only got up to January 1979.
I am looking to sell my car but cannot find the V5C logbook. What is the procedure for getting a new one and will this delay the sale?
Is the simple act of merely retaining the V5C committing a criminal offence? I know about the pre-registered car and keeping the log book for three or six months by dealers. My dealer has a very good name...
 

Ask Honest John

Value my car

Save £75 on Warranty using code HJ75

with MotorEasy

Get a warranty quote

Save 10% on GAP Insurance

Use HJ10 to save on an ALA policy

See offer