Can a car be written off over phone?

Can a car be written off over phone? I don't think the damage is bad at all, just the front grille and a dented bumper. Looking at the structure, all looks fine?

Asked on 17 December 2018 by Tony

Answered by Tim Kelly
It is nothing to do with how it looks, but the cost that is the relevant issue to an insurer. Yes, your car can be written off over the phone.
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