Assuming you got a used car warranty from the selling garage that you bought the car from, it depends what the wording of the policy is. We suggest reading through the warranty documents. The Consumer Rights Act also states that you should expect any car to be of ‘satisfactory quality’, ‘as described’ and ‘fit for purpose’ at the time of sale. If any of these criteria aren’t met the dealer is under a legal obligation to rectify any faults at their cost. If repairs performed fail to rectify the fault reported, you’re entitled to a refund. It should be noted, though, that you’re likely to find that having repair work performed under the Consumer Rights Act will be a lot easier within the first six months of your purchase being made. If you find a fault, report it to the supplying dealer as soon as possible.

You’ll also need to factor in a car’s age if you’re considering invoking the Consumer Rights Act: an elderly secondhand car costing a few hundred pounds that develops a minor fault (like the glovebox catch sticking, for instance) will likely be deemed of ‘satisfactory quality’ by a dealer, given its value and age. If you bought a car prior to October 2015, then you’re covered by the Sale of Goods Act, which doesn’t provide quite as much protection, although the three criteria above stipulated by the Consumer Rights Act still apply.

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