Return to National Service?
I have two Ford Focus Estates on PCPs with Freeway (Lex). One had its first 12,500 service this week and I was interested to see that Lex used a member of the National Service Network instead of the Ford Franchise here in Reading. The NSN garage appeared to do an efficient job. I had a telephone call to let me know that they were on their way to collect the car; it was returned on time impeccably clean inside and out and I was given a check list showing all the work done and the time taken. It looks like the franchises are under pressure on customer care and costs, which could be good for the private motorist. Have others shared experiences with you on NSN?
Asked on 23 May 2009 by
Answered by
Honest John
No, but I agree. If an organisation can specialise in and streamline
servicing, using the right parts, fluids and diagnostic equipment and without cutting corners, then it could bring an end to franchises subsidising unprofitable vehicle sales and glass palace premises with ludicrously overpriced service charges.
servicing, using the right parts, fluids and diagnostic equipment and without cutting corners, then it could bring an end to franchises subsidising unprofitable vehicle sales and glass palace premises with ludicrously overpriced service charges.
From which small car to buy at which price point to the best UK-built cars, our Top 10s have the lot. Click now for your shortlist.
Unsure of what to buy? Our Top 10s are here to help you....Similar questions
What are the pros and cons of leasing versus buying a new car?
I am thinking of leasing a small car to take me to work each day (a few miles) and it will be rarely used for longer journeys. Handling, performance and kit are important over street-cred (I'm 33 and not...
I currently have an E93 BMW 335i convertible, which is now coming up for a change. I love the power from its silky smooth three litre petrol engine and get about 30mpg, which is really impressive, but...
Elsewhere on 
