Climate change

In April 09 I ordered a Mercedes A180 CDI Elegance SE 5door with the optional Luxury Package. I took delivery on 19th June and the car has only the standard air conditioning, not climate control. In the book (provided by the dealer) from which I picked my options the Luxury Pack included climate control. It appears the factory cancelled climate control as, from 1st June, it is no longer included in the Luxury Pack. What options do I have?

Asked on 5 September 2009 by

Answered by Honest John

Legally, manufacturers can change spec between order and delivery. The case was Johnson v Hersham & Walton Motors, Kingston County Court, in the 1990s, and concerned an Aston Martin, the spec of which substantially changed between the buyer putting a big deposit down and taking delivery. (In F.T.’s case the dealer looked after his customer and re-ordered the A-Class with climate control.)

Tags: buying specification

Similar questions

Kia Carens specification confusion

I'm considering buying the new Kia Carens but have been thoroughly confused by the dealer and the Kia website which seem to contradict some of the Online reviews. Are you able to please confirm whether...

Buying a VW Up. Should I load it with kit?

Very soon I will be ordering a VW High Up with every extra apart from the sunroof. It is on a PCP deal. Every time I have ordered a new car I have always kicked myself for not haggling, have you any tips? Should...

About to buy a 2010-reg A5 Cabriolet - 2010 reg - can I get Bluetooth retrofitted?

I am about to buy a Audi A5 TDI 2010 reg, fully loaded. Having test driven the car, I am quite happy with it. But have a few questions that I thought would post here. 1. Though it is a S Line, there...

Related models