Why won't Mercedes-Benz honour its Mobilo warranty for models suffering with rust?
Recently you have mentioned the problem of "rusty Mercs", and the unwillingness of Mercedes-Benz to honour its 30-year Mobilo warranty. Like other Mercedes-Benz owners, what I would like to know is whether Mercedes-Benz can legally and unilaterally break its Mobilo contract? I am sure many other Mercedes-Benz owners would be grateful if you could clarify this point. Is it, for example, worth my while taking them to the small claims court on this matter?
Asked on 9 October 2010 by HS, via email
Answered by
Honest John
Seems that the way it is worded, Mercedes-Benz can because that is what it is doing. I don't think Mercedes-Benz can afford to meet all of these claims. If there was a way of bringing them to task, then ADAC would have done it in Germany, or the TUV itself would have taken direct action.
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