Malfunction warning after fitting towbar to Mercedes

I bought a new Mercedes-Benz C220 CDI (W204) last month and had a Westfalia towbar fitted by the local dealer that the M-B dealer recommended, all worked fine.

I was also told that the appropriate code then had to be programmed back at the M-B dealer. However, after programming, I now get a warning in the speedometer
saying "Malfunction See Owners Manual" when I switch the ignition on and off.

The mechanic said this was due to a non-M-B towbar being fitted. However, Westfalia supply the factory fitted option and I specified the correct car-specific electric wiring kit should be fitted.

Can you kindly confirm whether this message should be displayed? I am not clear how I am supposed to recognise a proper malfunction if I get this message each time I switch on.

Asked on 15 July 2012 by TonyMc

Answered by Honest John

Since the dealer recommended this towbar, then it is entirely down to the dealer to sort it out to your satisfaction.

Tags: towbars consumer rights

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