Thanks to the DVLA for its help with a registration I wanted to place on retention.
Selling my car and transferring the registration to retention, prior to an operational tour to Afghanistan, I was initially dismayed to read the overly stifling conditions pertaining to the DVLA's Retention Document V778 when it arrived in the post. With trepidation, due to previous experiences I have had with DVLA, I called their customer enquiries line and spoke to a very helpful individual who, in consultation with the Cherished Transfers department, agreed to exceptionally waive the transfer and ownership timelines as I would be out of the country. They even offered to fax me an acknowledgment. A common sense solution and I couldn't have asked for more.
Asked on 17 March 2012 by PM, Cheriton
Answered by
Honest John
Happily, common sense and humanity still survives in small corners of large organisations.
Similar questions
I live in France and am returning to the UK next April. I wish to buy a RHD car from the UK (from a main dealer) in early February and drive it to France to use for my return. Can you please advise what...
My sister has received a parking fine letter at her address even though I've not lived there for a number of years. She's sent it back unopened, can they take me to court if I never received the letter?
The DVLA has three functions: driver licensing, vehicle licensing and collecting VED. I assume that the driver licensing function is self-financing from the fees charged for new licences, changes of names/addresses,...
Elsewhere on 
