Can I reject a car over a dent?
My wife and I were looking for a car for our daughter to learn to drive in as our existing car is unsuitable for a learner. We visited a local main dealer and although they didn't have a suitable one in stock, one was available from another dealership in the same group 40 miles away. We checked the model & mileage on line and the dealer we visited was able to arrange the vehicle to be delivered to their premises. We agreed to purchase the car through finance over three years.
However, the car has now been delivered and I’ve found a dent in the passenger door and a scuff on one of the alloy wheels. My question is, does this transaction come under the distance selling regulations 2000 as the car was unseen at the time of the agreement? Do we have to give the dealer the opportunity to rectify the faults or can we simply reject the car?
However, the car has now been delivered and I’ve found a dent in the passenger door and a scuff on one of the alloy wheels. My question is, does this transaction come under the distance selling regulations 2000 as the car was unseen at the time of the agreement? Do we have to give the dealer the opportunity to rectify the faults or can we simply reject the car?
Asked on 12 October 2013 by bigredduke
Answered by
Honest John
I don't think this is a distance sale. Rather than drive 40 miles to see the car, which you could easily have done, but you employed the dealer to bring the car to you for your convenience.
I think you only have a case to reject if you can prove the car was misdescribed before you asked for it to be brought to the dealership. Nevertheless, the dealer is liable to rectify the faults.
I think you only have a case to reject if you can prove the car was misdescribed before you asked for it to be brought to the dealership. Nevertheless, the dealer is liable to rectify the faults.
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