Our 4-month-old Volkswagen Tiguan's engine has failed. Should we accept a new engine or reject the car?
We have a 4-month-old Volkswagen Tiguan 2.0TDI Auto. Following a large oil leak we have been told we need a new engine. Should we accept this or demand a new car? We had to wait four months for delivery of the new car!
Asked on 7 June 2010 by 0191Crofton
Answered by
Dan Harrison
It depends whether you believe that the problem will be cured. You need to weigh this up against waiting 4-6 months for another new car. Everything you need to know about rejecting a car is covered in this article: www.honestjohn.co.uk/faq/consumer-rights
Similar questions
I've just bought a 2009 Citroen Dispatch 1.6 off a dealer after part exchanging my old van. After driving it for a few days, I've noticed some oil spots on the floor and sometimes what I believe to be...
I recently bought a used Jeep Patriot from a dealer and was given a three month basic warranty from them. It developed an oil leak so I called the garage to say this was happening, they said put it into...
My wife's 2002 Ford Focus 1.6 was bought second hand just over 2 weeks ago. We noticed a small amount of oil leaking from the engine, and took it to a repair shop. They looked and said they couldn't find...
Related models
.jpg?width=115&height=75&rmode=crop)
Decent SUV with diesel automatic option. Comfortable seats. Escape version capable off-road. Optional Park Assist works well. Much better from September 2011 facelift.
Elsewhere on 
