I sustained a blow out in my Jaguar XF from a large pothole on a country road that was unavoidable because a large vehicle was coming the other way. I called National Breakdown who declined to assist on the basis that I didn't have a spare wheel (the puncture was too big for the latex solution provided with my car). I subsequently checked the small print and discovered that they should have attended if the car was not fitted with a spare wheel as standard. I made a complaint, which was rejected on the grounds that I had not had a breakdown but an accident (there was no other damage to my car and no other vehicle involved). I wrote again saying that a puncture should be covered and requested a copy of the recording of my call for assistance. I have not received a reply after several weeks. Do I have any likely recourse to get my recovery costs reimbursed?