Citroen C-Crosser clutch failure

I bought a new Citroen C-Crosser in October 2010. It has now run past its warranty and done 42,000 miles, with a full service history. However, the car has developed a clutch problems.

It has a tow bar but never towed in its life and Citroen have offered me 60 per cent of parts as a good will gesture. The total cost of repair is estimated £4500. If the gearbox goes it will cost £14,000.

How can something so expensive be so unreliable? Have I any redress? I bought a new car expecting it to last me at least 100,000 miles with an automatic gearbox for reliability.

Asked on 25 September 2014 by Shetland Stu

Answered by Honest John
Had another report a couple of days ago of clutches failing on these because the crankshaft oil seal fails and the clutch gets soaked in oil.

An automatic would not normally have a clutch, but the C-Crosser and 4007 seem to have been fitted with a robotised automated manual that is prone to failure. But this is a known fault so Citroen should be contributing more.
Similar questions
I have no knowledge regarding vehicle mechanics. However, I have been driving for over 30 years and have never had to replace a clutch before around 70,000 + miles. I have had my Hyundai i20 from new (2014)...
I brought a Skoda Yeti from a Skoda main dealer four months ago for £7000. I've been on maternity leave and only drove the car small journeys (only done 1500 miles). I recently went back to work via the...
The clutch on my new Ford Focus failed after only 16,500 miles (20 months). Ford Customer Relationship Centre say "no defective part" and blame me for "riding the clutch". We may not be the best clutch...
Related models
Excellent handling. Reasonable 2.2 turbo diesel. Respectable off-road ability. Well equipped.
 

Ask Honest John

Value my car

Save £75 on Warranty using code HJ75

with MotorEasy

Get a warranty quote

Save 10% on GAP Insurance

Use HJ10 to save on an ALA policy

See offer