Think my car has a hidden accident history - can I reject it?
Three months ago I purchased a used 13 plate Ford B-Max 1.0 Titanium from a dealer. Upon owning the car my wife and I noticed that the rear bumper is a completely different colour tone to the rest of the car. I am concerned that the car has been in an accident and has had the bumper resprayed (badly) but cannot get a response from dealer's dedicated customer care team.
I am also concerned that I will have difficulty in selling the car in the future because of the colour miss match. Do I have grounds to return the car?
I am also concerned that I will have difficulty in selling the car in the future because of the colour miss match. Do I have grounds to return the car?
Asked on 27 February 2016 by Jerry Rawsthorn
Answered by
Honest John
Under the Consumer Rights Act 2015 you had 28 days from the date of purchase to reject it for this reason. If your first approach to the dealer was within 28 days of purchase you have the statutory right to reject it, though this right has yet to be ratified by the courts. See: www.honestjohn.co.uk/faq/consumer-rights/
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