Used car has broken down - Is the manufacturer or seller liable?
I purchased a used 2012 Renault Megane with 61,000 miles on the clock from an independant garage three months ago. The car still has six months Renault warranty.
Within the first month the car broke down with faulty glow plugs which was replaced under warranty by Renault. Two months later car broke down again this time turbo has gone, Renault insist they wont repair it unless they have proof (via an invoice) that the previous owners used the correct grade oil when servicing.
Spoke to garage we bought from as they had purchased car from a leasing company but all they can provide is an email with dates and mileages car was serviced. On further investigation the lease company hadn't undertook the servicing but the person they leased the car had and they haven't got any invoices or details. Renault are quoting £1900 to replace the turbo. Are we able to take this back to the garage we bought it from and ask for a repair under the Consumer rights act?
Within the first month the car broke down with faulty glow plugs which was replaced under warranty by Renault. Two months later car broke down again this time turbo has gone, Renault insist they wont repair it unless they have proof (via an invoice) that the previous owners used the correct grade oil when servicing.
Spoke to garage we bought from as they had purchased car from a leasing company but all they can provide is an email with dates and mileages car was serviced. On further investigation the lease company hadn't undertook the servicing but the person they leased the car had and they haven't got any invoices or details. Renault are quoting £1900 to replace the turbo. Are we able to take this back to the garage we bought it from and ask for a repair under the Consumer rights act?
Asked on 28 June 2016 by shaunsmonkey
Answered by
Honest John
The garage you bought the car from is liable for six months from date of purchase. See: www.honestjohn.co.uk/faq/consumer-rights/
Similar questions
I'm thinking of getting a moped for my 16-year-old son, putting the insurance in his name so he gets a year's no claims towards his car insurance at 17. Would this work?
Can an insurance company sue me because I was at fault for an accident and gave the other driver a false name and address?
I have two cars. Both are registered in my name, although one of these is mostly driven by my wife. To avoid complications, I now wish to transfer this car into her name. How and when is the best way to...
Related models
Plenty of interior space. Good comfort levels and easy to drive. Revised model from 2014 looks good. Well refined.

