New car has broken down - what reccorse do we have?
Three months ago my daughter bought a second hand car. The garage assured us that it would be serviced before collection, but three months later, having now passed her test and having covered less than 300 miles in the car, it has run out.
There is no evidence of any oil leak, so I suspect that the 'service' didn't happen. Is there anything else that I could check that would support my theory? What recourse do I have against the garage?
There is no evidence of any oil leak, so I suspect that the 'service' didn't happen. Is there anything else that I could check that would support my theory? What recourse do I have against the garage?
Asked on 22 September 2016 by CMW2175
Answered by
Honest John
Whether it had a service or not would have nothing to do with a severe oil consumption problem that will probably be due to failed valve stem oil seals or failed piston rings. Depending on how much you paid for the car you may have some comeback against the dealer. £500, not much. £1,000, more. £2,000 enough to reject the car for a refund: www.honestjohn.co.uk/faq/consumer-rights/
Similar questions
I purchased a pre-reg Mazda MX-5 2.0-litre from a dealership with 170 miles on it in the summer of 2017. The handling got progressively worse and I took it back to the dealership for investigation a few...
I wrote to you a few weeks ago about a fuse box fire in our 2013 Volkswagen Passat, which we have owned for almost six months now. We got our car back from the dealer on 19 October and everything thing...
I recently purchased a 2008 Lexus IS 250 from a dealer. It has a fault that has been diagnosed as faulty VVTI controllers (cam gears). The dealer is rejecting my claim that the car was faulty when he sold...
Elsewhere on 
