My insurer is forcing me to accept a Cat B write off - can they do this?
My insurer are insisting on returning my Cat B write off to me and not giving me the option to refuse the 'buy back'. I have received a settlement figure, minus the salvage value. Is this correct? I cannot use a Cat B vehicle, nor do I have the space to store it, or the skills/tools to break it down into parts. Should I be forced to accept it back?
Asked on 18 December 2017 by Jayjay James
Answered by
Tim Kelly
No, they cannot force the salvage back on you. When your vehicle is a "total loss" they are providing payment for the market value of the vehicle, that vehicle then becomes their property. Are you dealing with your insurer? Or an accident management company? Or an at fault insurer directly? Raise a complaint with them then escalate to the Financial Ombudsman Service.
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