Most recently answered accident management questions
RAC Direct Insurance is moving from a direct insurer to using a panel of RAC-approved insurers. As a private motorist (pensioner), should I be concerned and shop around for other quotes? I have been an...
My girlfriend was involved in an accident in Nov 2009 where she rear-ended someone at a roundabout. Her car is a company car and insurance is arranged by her employers. She admitted liability, her car...
An article in the motoring section recently talked about the rising cost of insurance. It failed to mention some of the reasons for these increases. 1) The high, almost obscene charges made by solicitors...
Although my experience of accident management companies is limited to using them via a corporate lease plan, I have to say that even then, I question their usefulness. A skip delivery lorry recently drove...
I had legal assistance cover on my insurance policy. After an accident my impression of their service is that they seem to be fixed on getting me into a hire car. I was wondering whether I would be better...
I think we are victims of a scam. My wife was involved in a car crash just over two months ago. Our insurers, Acromas (formerly Saga), arranged for the car to be picked up and repaired by a garage in Dronfield....
After your recommendations, my wife bought a Hyundai 1.4 Comfort just a year ago. It goes well. It's not as economical as the 1.2, of course, but we have had no problems. I have just received a letter...
In your recent Saturday columns there has been a number of references to the disturbing practices of accident management companies, resulting in high cost claims for car hire and medical expenses in accident...
My daughter’s car was stolen in July, 2009. It was smashed into a car causing a write-off of my daughter's car. The insurers did not pay up as she had lost her keys, and they said she didn’t keep car safe...
Yesterday I was involved in a very minor bump and I rang my insurers (Saga). They took all details and then suddenly handed me over to someone from "Claimfast". He said that he could arrange the repair...
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