Most recently answered mis-sold questions
My used car was advertised and sold to me as having metallic paint and climate control. Three months on, I've discover that it has neither. I took your advice and requested that the trader compensate me...
I bought my BMW X5 (December 2012 reg) from a BMW main dealer with a full service history in April 2016. When it was delivered the service book was missing and I have confirmation that this was "To follow"....
I bought a Jaguar XJ 2.7 TDVi for £15,500 from a main Jaguar Dealer. I was told it had full dealer service history, having been regularly serviced by them. It did not come with a service book but I have...
I bought a year old Renault Captur at the weekend and it appears to be a nice, well-kept car. However, driving it home I noticed what looked like specks of dirt on the centre of the windscreen. On Monday...
In January 2015 I purchased a used 2013 Volkswagen Caddy van (15,000 miles) from a Volkswagen branch. So far I've needed a new rear axle replaced under warranty after it was found to be bent (Feb 2016)...
My 2015 Mercedes-Benz A45 AMG was used and advertised by a dealer. The advert stated it had a performance exhaust fitted (an extra) and a full Mercedes-Benz service history (which they would provide me...
In September 2016 I bought a new Land Rover Discovery Sport. I test drove the car at one dealer but bought from a different one who offered a better price. I selected the HSE model having been told at...
We've just bought a used Volkswagen Caddy Maxi Life from a Volkswagen garage. We were told the vehicle had one previous owner only. When the car registration documents came through, it turns out the car...
I purchased a car which me, and a witness, were told had full service history. It doesn't. I wrote stating I am rejecting the car but have had response back saying the sales person now denies telling us...
Three weeks ago I purchased a used Ford C-MAX from a local dealer. The part exchange vehicle was a 1.6-litre Ford Focus with a 125PS petrol engine and I indicated to the salesman that I was only interested...
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