How do you advise I proceed with a claim for a no fault accident?

While parked in a supermarket car park, the rear of my car was hit by a lady driving into to the space to my right. The driver of the vehicle parked in the bay to her right witnessed the accident and I...

A car hit my motorbike coming from an unadopted road - who's to blame?

I was riding my motorbike on a small unadopted road when I intended to turn left into a single lane road. There's a blind spot at the end of the unadopted lane, so when I got to the corner I was in the...

A driver who admitted fault in an accident now won't pay my repairs - what do I do?

I've been passed my test just under one year and I've had my new car for three weeks. Last week, I was stationary when someone else hit me from behind. The other driver claimed responsibility straight...

If a claim has been paid, can the insurer claim it back?

If your insurance has already paid your claim and the money is in the bank, can they then make you pay it back? They are asking for it back because they may not be able to hold the third party fully at...

Why am I being asked to prove I can't afford to hire myself a car after an accident?

I'm a taxi driver and I was reversed into in a supermarket. There was damage to the back door/panel and the wheel. I was given a hire car as I needed to work and my car was considered unroadworthy. But...

Accident management companies

My wife's car was hit, while parked, by another car. The other party accepted liability and the damage has been fixed with the help of a claims management company. She was given a courtesy car for a few...

Accident management company wants to declare my car a write off

A few weeks ago my wife was driving very slowly in a queue of traffic on the A49, when a driver came out of a service road and collided with the front nearside of our 2002 Saab Aero Estate. No one was...

Insurance claim questions

Recently someone crashed into my car, which was parked on a residential street while I was at work. My insurer says there should be no dispute and it was not my fault. Because I do not have comprehensive...

What's the catch with Volkswagen's ENsurance accident management?

I have just put a deposit on a new Volkswagen Golf 1.4TSI SE, and intend to pay for it on delivery. On reading the brochure there is a section headed Volkswagen ENsurance, which says that, in the event...

Why am I told to call Fiat First accident management before my insurers in case of an accident?

I recently bought a new Fiat 500C. My query is that, amongst the huge amount of paperwork I received, I am encouraged in the event of an accident to contact 'Fiat First'. The garage where I bought it (Glyn...