Most recently answered ombudsman questions
Can I change insurers whilst pursuing a grievance?
My car was hit in France whilst parked in October 2016. The owner of the other car admitted full responsibility and signed a statement. The repair to my car has been paid by my insurer, less my excess....
I just received my car insurance renewal notice from Saga. They said I paid £417 last year and this year will be £293. Sounds good, except I actually paid £208 last year. When I queried this I was told...
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