Most recently answered customer service questions
I'm 69 years old and drive a RAV4, insured with LV. My renewal quote was 7.5 per cent lower than last year's premium. Prior to renewal I rang LV to inform them of an SP30 I collected in March last year....
I have an E-Class Mercedes that I absolutely love to drive, but have had two breakdowns due to a fault in the fuel injection system. Mercedes has provided fantastic service both times my car has been off...
When a connecting rod failed and punched a hole in the side of the 1.9TDI engine block of my 2007 SEAT Leon, I didn’t hold out much hope of a happy outcome. SEAT UK and Miller and Middleton SEAT in Colchester...
Please may I bestow a couple of accolades through your column. My wife’s 4-year-old Corsa, out of guarantee, developed a seemingly small problem where the dial that directs the air within the car jammed....
Last Monday my 2007 Volkswagen Polo 1.4 TDI with only 35,000 miles on the clock blew up on the motorway. I phoned the AA and was towed off promptly and taken to a local garage, Caffyns of Folkestone. A...
How do I get Volkswagen to confirm that it will pay £1500 towards the cost of my Touran's ABS Control Unit fault?
I have a four-year-old BMW 3 Series automatic on which the torque converter of the gearbox has failed and therefore I'm told that a new gearbox is required. For this to happen after four years seems a...
My independent Mercedes-Benz servicing garage tells me that the Sensotronic Brake Control unit on my 2004 E320CDI (90,000 miles) needs replacement at a cost of £900 or more. I've read on various MB forums...
When is a recall not a recall? In December my 2005 Audi A4 SE suddenly started running badly so I limped into a local garage which subsequently diagnosed an ignition coil fault and replaced it the next...
I purchased a Saab in 2010 from a Saab/Chrysler dealer in Exeter. I have been advised that even though the warranty has 14 months to run, because Saab have been declared bankrupt the warranty is cancelled....
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