Our electric Smart doesn't reach the claimed range - what can we do?

Smart provides a range figure of 99 miles for its Smart EQ. In the two weeks we have had ours, we have never had an indicated range of more than 72 miles and in reality, less. Temperatures have been moderate...

We bought an electric car but it doesn't have the range that was promised - can we reject it?

My niece traded in a diesel 2013 Audi A1 for £6600 against a 2015 Nissan Leaf on PCP a week ago. This was on the basis that the Leaf would perform at least 70 to 80 miles driving. The car is supplied through...