I bought a van privately that turned out to be clocked - where do I stand?

I bought a van off eBay which stated it had done 72,000 miles. When I went to collect it the owner said it was hard to find one with such low mileage. It turns out that the millage is closer to 200,000....

Our motorhome was repaired 'under warranty' but now we have to pay £2500?

We purchased a seven year old motorhome from a specialist dealer three years ago which included a three year warranty that covered repairs up to a value of £1000. The vehicle has been serviced and maintained...

I unknowingly sold a car that had outstanding finance - what can I do?

I sold a car three months ago, which I’d bought privately two months prior as a fixer upper. I occasionally fix cars as more of a hobby than as a money maker. The car was a non-runner when I bought it....

I was sold a car with a falsified service history - what should I do?

I bought 2007 Jaguar XKR with 25,000 miles on it. I returned the car after 10 days because it had a few issues. I also took the car for an MoT, where £450 worth of faults were found - which was odd because...

I have just discovered that my used car was sold to me with the DPF removed - who is responsible?

I bought a used Jaguar XF from a garage a year ago and it has just failed its first MoT since I've owned it. On investigation, it turns out that the Diesel Particulate Filter has been removed at some point...

A dealer agreed to restore a classic car I bought - can I get a refund if he won't do the work?

I bought a classic car that's falling apart from a dealer. We arranged that he would get it reassembled and on the road for me. That was five months ago. I have gone to see it on several occasions and...

My Ford Kuga broke down at 65,000 miles - is the dealer responsible to fix it?

I bought a Ford Kuga 2.0 TDCi automatic two years ago, with approximately 50,000 miles on the clock. It started juddering and displayed a transmission fault on the dash. I drove the vehicle directly to...

Our approved used Skoda has suffered multiple faults since purchase - do we have to accept it back when it's repaired?

I purchased a Skoda Yeti from an authorised Skoda dealership 12 weeks ago with a full Skoda service history. However, it has been off the road, in their garage for 17 days with broken suspension springs,...

I was mis-sold a car that apparently had a warranty - can I reject it for a full refund?

I bought a Mazda in December 2017. It had 10,000 miles on the clock and I paid £16,000. I was sold the car with the remainder of the 21-month manufacturer's warranty, so I had six months left on it. The...

My daughter's previous insurer didn't notify her of a CCJ against her - should they indemnify her?

My daughter was involved in a minor supermarket car park incident three years ago. She denied responsibility at the time, which her insurers (Direct Line) seemed to accept, and the incident remained on...