My Ford Focus needs a new engine but wasn't serviced by Ford dealers - should they still fix it as part of the recall?

I have a 2013 Ford Focus 1.0T. It is currently having a new engine fitted as there was a problem with the coolant, turbo and subsequent oil loss - which I had no warning lights for, or in fact any indication...

My Ford Focus ST needs an expensive repair for a known issue - can I claim the money from Ford?

My 2013 Ford Focus ST experienced uneven engine running in December. A Ford dealer traced the problem to the engine wiring harness - a problem for which the car was recalled in the USA. The harness was...

How do I find out if my vehicle is involved in a recall?

I see there is a safety recall on 2010 - 2014 Ford Focus, C-Max, Fiesta ST and Kuga for possible cracked cylinder heads, which could result in a fire. I've been unable to identify which engine is involved,...

We were charged £750 for a new EGR on an Audi A3 we'd owned for seven months - is this fair?

My daughter recently bought an 2010 Audi A3 TDI. It cost £6500 and she had it for seven months when the EGR valve needed replacing. We took it back to the dealers and they charged her £750 to replace it....

The engine of my Ford Focus 1.0 failed because of a known fault - why won't Ford accept my claim?

My engine recently failed due to the faulty degas pipe, I have been in contact with Ford and they have asked for Service History records. I have provided my log book with stamps but they will only accept...

Is there a known fault with the DSG on my 2012 Skoda Octavia?

I've been told by my local Skoda dealer that my 2012 Octavia 1.8 TSi DSG Estate needs a new DSG as it suffered a failure. They found metal debris in the gearbox when they stripped it. Any ideas why it...

I had an accident due to safety issues with my Audi A3 - what do you advise I do?

I had an accident whilst driving my Audi A3 and have now received a letter regarding a safety recall for NOx emissions. The letter states that until the safety modification has been carried out, I must...

Water leaked into the engine of my van and now its ruined the ABS - what can I do?

My 2013 Peugeot Boxer had water leak into the engine compartment, this has been happening from new. It's damaged the computer and the ABS system. Estimated repairs are £3000 and the van has only done 16,000...

The Sensotronic Brake System on my Mercedes had failed - do I have any chance of a contribution?

The Sensotronic Brake System on my 2003 Mercedes-Benz E-Class failed in May of this year. It had had all the relevant recalls and has been serviced by a Mercedes garage (the same one) for its entire life...

I want to buy a left-hand drive pick-up for towing - would importing one be the best way?

I need a two or three year old Nissan Navara or similar to pull a fifth-wheel caravan. It will be used for long trips around mainland Europe. What is the best way to obtain the vehicle? Go to France and...