We have been advised to use an accident management company rather than inform our insurers of an accident?

My wife was involved in an accident this morning (not her fault) and the local Volvo dealer wants us to use an accident management company and says not to inform our insurer. Surely this is not correct...

My father knocked down a neighbours wall - does he need to tell his insurers?

My elderly father reversed into his neighbour's wall, knocking it down. He drove on to where he was going and then spoke to the neighbours when he returned. The house is rented so my dad was thinking of...