A garage has damaged our tailgate but won't admit liability - what do we do?

My wife took her Volkswagen Polo back to the main dealers for a service, where she has always had it serviced since she bought it there. When she collected the car she noticed that the tailgate had a huge...

Volkswagen Emissions Scandal - do I have a strong case?

I am the owner of a 2011 VW Polo 1.6 TDI and have just received a letter informing me my emissions fix is ready. Should I carry out this fix? I have read some reports of EGR faults on 1.6 engines following...

What's the lowest rpm I could drop to in achieving good economy and a clean pick up?

I've just watched your Volkswagen Polo economy driving video. I recently bought a new Vauxhall Astra ST 1.4 150 T (i.e. same sort of small capacity turbo engine) which I run on Shell Nitro for low end...

Should Volkswagen pay to replace the EGR valve?

I had to have the EGR valve on my Volkswagen Polo 1.6 replaced at a cost of £609. The car has done approximately 51,000 miles and has not yet had the emissions fix. Do I have any hope of getting all or...

Which hatchback should I buy?

I have a fair budget for a used car, preferably a petrol hot hatch with reasonable MPG consumption and also suitable for everyday car use. I am thinking of something up to a 2.0-litre engine. I am looking...

What should I lookout for when buying a used Polo 1.2 TSI?

Could you please let me know if there are any common faults or issues with the Volkswagen Polo 1.2 TSI? I am thinking of buying a 2011 model, but am a bit on edge due to the horror stories of timing chains...

Is the Volkswagen Polo DSG reliable?

I am toying with buying a new Volkswagen Polo - possibly DSG. What is the latest on the DSG auto gearbox, is it reliable?

Buying a small car - Polo or 208?

I’m considering replacing my 2007 Ford Fiesta 1.6 Petrol with either a Volkswagen Polo R Line or a Peugeot 208 GT Line. Both seem to have some advantages over the other, although the build quality seems...

Insurance

My daughter has driven a classic Mini since she passed her test seven months ago. However, with the Mini proving unreliable so we have changed to a Volkswagen Polo. We found that changing insurance was...

How can I fix my Volkswagen Polo misfire?

In March this year I privately bought a 2010 Volkswagen Polo 1.2 TSI. It was sold with a full service history, with 24K on the clock. It ran really well with no issues whatsoever. After around six weeks...