Getting a small lease car - which is best?

I'm looking to get a lease car. I'm interested in a medium size hatchback such as the Ford Fiesta, Volkswagen Polo and Mini. What do you suggest I get?

Faulty used car - can I demand a refund?

Last year I bought a Volkswagen Polo from an authorised dealer. The car was an ex-demonstrator and had just 7000 miles on the clock. Over the past few months the car has been suffering from a number of...

At what point did the Volkswagen Polo switch to chain-driven cams?

I am considering purchasing a Volkswagen Polo, either new or used. However in the past you have mentioned that the cam drive and pulleys on some models are suspect but the later models now have chain drives....

Heating system making loud noises - could something be stuck inside?

The heater system on my Volkswagen Polo has started to make loud noises. The problem has got gradually worse over and now I can’t hear the radio. It sounds like something is stuck in the motor, is this...

Should my mother replace her Mercedes-Benz C-Class with a Volkswagen Polo?

My retired mother is looking at selling her immaculate 1995 Mercedes-Benz C180C auto with 50,000 miles on the clock. She wants a smaller, more economical and manoeuvrable car for her short suburban journeys....

What is causing a serious fault with our DSG Volkswagen Polo?

My wife bought a Polo with a DSG box two years ago. At the first Volkswagen dealer service she complained about an intermittent hesitation from the car when starting from a stop. The mechanic said there...

Can a dealer sell an accident damaged car and not disclose it?

I purchased a 2010 Volkswagen Polo on behalf of my Mum from a local authorised dealer. Within a week of getting the car, my Mum noticed a clunk upon starting the engine and movement in the gear stick....

Sticking handbrake on nearly new car - should the dealer pay to fix it?

The handbrake on my daughter’s Volkswagen Polo has started to stick. The car is only 18 months old and the local dealer has said it’s caused by a build-up of brake dust in the handbrake system. The dealer...

Can you turn off Polo running lights?

Our new Volkswagen Polo has noticeably bright and distracting daytime running lights. Our Volkswagen dealer garage insists they cannot be turned off. Is this correct - I didn't think they were mandatory...

Is there any way of addressing my Polo's hesitancy after braking?

I too, own a Volkswagen Polo with the DSG auto gearbox. I love the car in every respect except for the peculiar hesitancy it has after you apply the brakes, which I find most disconcerting. Am I right...