How much work is required to replace a heater matrix?

I have a 2015 Ford B-MAX and water is coming into the driver's footwell. Our nearest Ford garage (which has been very good and I trust) has told me that it is something to do with the heater matrix - either...

Are there any small cars with sliding doors?

I am returning to the UK after some years and shall need to change my car. I currently have a Renault Kangoo diesel. It's economical, spacious, comfortable, with upright, high and I love the sliding doors...

My car was written off - what happens to the finance payments I've made so far?

My Ford B-MAX was involved in an accident and the other party accepted liability. I didn’t want the hassle, so I claimed against my own insurer. I lost my excess but, as I have legal cover under my insurance,...

What mid-size vehicle will fit a mobility scooter in the boot?

We need an automatic car as my wife is disabled and can only drive automatic. We also need a big enough boot to fit a mobility scooter, although we slide it in instead of lifting it over the boot sill....

Intermittent starting problem with my Ford B-MAX - what do you think it could be?

I have a 2013 Ford B-MAX Eco 1.0. It's done 52,000 miles and is regularly serviced with Ford parts. However, it has an engine malfunction light on, tick over is irregular and an intermittent starting...

I'm concerned about the gearbox in my recently purchased Ford - what should I do?

I recently purchased a 2014 Ford B-MAX through a main Ford dealer. However after reading reports about the auto box I am a little concerned. The car has done less than 3000 miles with no problems at all....

Could you suggest a small, comfortable car with wide-opening doors?

I need a small, easy to drive car for my parents. They have severe back problems and need soft suspension and, ideally, wide opening doors. If it was economical that would be better - but comfort is more...

Could you recommend me a car that's easy to get in and out of?

Joint problems mean I have incredible difficulty getting in and out of any seating. I love my 1995 Mercedes-Benz C-Class, it has only done 60,000 miles and runs like a rocket. But as I approach my 70th...

What do you think of the Powershift auto gearbox in the Ford Kuga?

I'm thinking of buying a new Ford Kuga with the Powershift auto box, but have heard various adverse reports about reliability and performance of these boxes. I would be very grateful for your opinion.

What newer makes and models should my mum consider to replace her Mercedes-Benz A-Class with?

My mum is looking to replace the 2007 Mercedes-Benz A-Class that she's had for 7 years. She likes the higher up seating in her current car and is not interested in the latest model with low down seating....