Jaguar XE - Cancelling of new car order

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Sun 6 Oct 2019 19:36
Jaguar XE - Cancelling of new car order - Richard wall
Hi all
Just wondering where I stand I’ve ordered a new Jag XE on a 12 week lead time. Paid a £2k deposit however have signed nothing and car build has not started yet. If I was to cancel due to a unforeseen change in circumstances what are my rights in getting my deposit back?

Thanks
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Sun 6 Oct 2019 22:04
Jaguar XE - Cancelling of new car order - Falkirk Bairn

You have a verbal contract with the garage. They have £2,000 deposit to back this up.

IMHO all you can do is explain the change of circumstances and ask them to cancel the order.

If you, for example, are buying on credit & you have lost your job / are seriously ill then you would be unable to pay the loan and therefore unable to pay for the car. Blood & stone are 2 words that come to mind.

Best of luck and let us know how things go.

You might get £2K back. You might get some back or nothing-.

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Mon 7 Oct 2019 00:00
Jaguar XE - Cancelling of new car order - focussed

If the transaction took place off-site, via a phone call for instance, and you sent them the deposit or did it with a card over the phone, I think you have you have a 14 day cooling off period during which you are allowed to change your mind and withdraw from the contract.

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Mon 7 Oct 2019 11:30
Jaguar XE - Cancelling of new car order - craig-pd130

Bear in mind that I am not a legal expert, but the car has not been built yet, and you haven't signed anything, so there is no 'contract' in place and the dealer has not had to prepare the car for sale, etc. Putting down the deposit on an unbuilt car is simply expressing an intention to buy.

If you did wish to cancel, simply tell the dealer your circumstances have changed and you are not proceeding with the purchase, and you want your deposit back. I fully expect they will moan and argue with you, but as you've not signed anything they would have a difficult time proving they have a right to keep your deposit.

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Mon 7 Oct 2019 12:13
Jaguar XE - Cancelling of new car order - Bromptonaut

I don't think lack of written agreement is determinative - verbal contracts are enforceable. Given it's a new vehicle, effectively built to order, I'm surprised dealer didn't do a new car order form to detail exactly what was agreed eg trim, paint, options etc.

As others say best hope is to put cards on table and request cancellation/refund.

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