A warranty would detail exactly what is and what is not covered - usually what you feel should be covered isn't...:-(
Unless they were thrown in as part of a deal I've always refused one; just another little perk for a dealership.
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What\'s for you won\'t pass you by
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Go to www.warrantydirect.co.uk and have a look. If you can't find the answer on the website, then ask the specific question. But obviously if the daspod has already failed or is starting to fail you cannot take out a warranty to get it fixed. That is fraud. A warranty will not cover any faults which pre-exist the warranty being taken out and WD's do not cover for wear and tear for the first 90 days for that reason.
HJ
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No no - not trying to pull a fast one or anything. Well I suppose I'm trying to pull a relatively quick one!
My mate's bought a TT which is immaculate and everything works. He picks it up next week.
However, a bit of research indicates that the dashpod on these cars (including your own CBC Breakdown HJ) is...less than reliable. Some go all their lives working fine, others according to some members on the TT forum have been replaced 5 - yes FIVE times. The trouble is that they're 700 quid each time. I believe the TT forum are going on BBC Watchdog to get Audi to admit that a problem exists.
The car is great otherwise but my mate wants to do everything he can to safeguard himself against this. We've gone up to the place especially to check the pod and everything works perfectly so it's just a case of taking precautionary measures.
A phone call to some warranty company (not Warranty Direct although I have pointed him there) has revealed they don't know what's covered specifically and he'll have to check the fine print but I can't imagine "Audi TT Dashpod's" being explicitly mentioned.
Thanks for all the advice and help though - I'll post back when something happens.
Thanks,
Adam
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"If you can't find the answer on the website, then ask the specific question"
From experience, this in itself is not problem free HJ. Before taking out such a product, I asked if the ECU in my Vectra was covered as this failed in a previous VX. Although the answer was "Yes, it is covered", when the ECU did fail in the Veccy (I have evidence from a VX dealer that it was fine well before the policy was taken out for work carried out on different components), the fact that I had asked the question was taken as me knowing that the item was failing at the inception point of the policy. Hence I have the bill of £580.
My advice from experience would be to not touch any aftermarket 'warranty' as they seem to be very resistant to pay out even when valid claims are made.
TT
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Top Turkey - the fastest hands in Brum
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>>My advice from experience would be to not touch any >>aftermarket 'warranty' as they seem to be very resistant to >>pay out even when valid claims are made.
Totally agree with that. After having been refused what i feel was a valid claim i dont go near them now.
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Personally, I'd have thought you'd have an excellent case in the Small Claims Court there. Quite pleased with the one I got, covered all sorts of things from plastic door handles snapping off (yes, it's a Citroen), to central locking solenoids and motors. More than had my money's worth out of it.
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Thanks.
The SCC is the next step having exhausted their appeals policy over Christmas. Having never set foot in a court, I'd like to hear what happened to you, the kind of wording you used etc .
My e-mail address is valid if you'd prefer to do this away from this discussion board.
Cheers.
TT
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Top Turkey - the fastest hands in Brum
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I very very much doubt a TT instrument pod would be covered by one of these warranties. They normally only cover parts that 'break' and actually cause the car to stop moving. They are 'mechanical breakdown insurances'.
Some years back when I was in the trade the most feared sight (apart from a Renault coming in for a repair) was a punter clutching his 'Used Car Warranty' booklet. You have no idea the hassle these cause for the repairer. The repairer gets caught between the owner and the warranty company and often ends up being the 'go between' who has to explain to the irate owner that he will have to foot the bill himself. Usually they will want to see the failed part etc etc and some will only pay a 'discounted' labour rate. The ones we dealt with had a 'repairers' hotline' that you had to ring to discuss the work. This was always engaged and so you'd waste a couple of hours trying to reach them. Often it wasn't clear whether the repair was covered until the job had been completed. Commonly a part might be covered, but not gaskets and seals. So an inlet manifold might be covered against "failure" (always breaking, aren't they ;-) ), but the inlet manifold gasket would not be covered...... In the end we put up a sign in Reception stating that we would not undertake any repairs for aftermarket warranty companies.
Things may have improved in recent years, but I would personally never have anything to do with these policies.
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Thanks for the continued posts.
I've heard that if the pod goes it imobilises the car but as to how true this is I don't know.
For what it's worth, I'll tell my mate everything that's been said here.
Thanks again,
Adam
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Can these 'pods' not be repaired?Must be a common fault that causes the problem and probably an electronic component thats breaking down that could be repaired/replaced.
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Apparently there's a company called BBA Reman (or something like that) that open them up and take a look for £250 but it doesn't give you the impression that £250 gets you a fixed pod if you know what I mean.
Still worth considering though should something happen.
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Adam, why don't you ask the question about the pod. If it is covered, then your friend can take out the policy. This means the warranty company have not been forwarned by the policyholder and therefore he can claim.
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Roger
I read frequently, but only post when I have something useful to say.
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Roger,
We did ring and ask and were told they didn't know what specifically was covered and that we needed to check the fine print of the documentation.
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