Is hom able to help with other related problems?
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Just flagging my message above, it seems to have been lost in amongst the other messages in full message view.
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
Lee.
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Disabled Norton. Still couldn't e-mail. Message I got was "A time-out occurred while communicating with the server. Subject 'test 9.18'. Account: ******* (correct). Server: ******* (correct). Protocol SMTP, port 25, secure (SSL); No Error Number ********."
I used to get this sort of thing with Compuserve.
Also MS Word has got problems, which I know how to solve, but might indicate general Microsoft problems.
Yahoo e-mail works.
HJ
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Correction. No, Yahoo only looks like ti works. It won't let me send mail either,
HJ
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Another tip for you HJ (once you get outlook working again)
You don't have to delete old emails. You can make an archive and move them to there, or create a separate pst file and click and drag them there. This takes up space, but ensures that you dont lose any old emails.
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HJ, I sympathize.
I suppose you have to keep old files.
But if not, I had been having increasing troubles, culminating with the attempted installation of an hp psc 750 printer/scanner when everything went haywire, and I had to scrub the hard disk and reload everything from scratch. Now everything works a treat; including ZoneAlarm; but for how long?
This is not the first time, and it seems to my ancient analogue mind that in the end you always have to do this; rather like blowing down the boiler.
SWMBO does not recognise these difficulties; but in her happy days before her op she used Macintosh.
It is my opinion that the PC was a disaster born of a failure to recognise that all sorts of things would develop very quickly, with consequent repeated cobblings with further unintentional (one hopes) incompatabilities coming in at each new upgrade. All these other software people are puffing along in the wake.
The only possible solution seems to be to have two computers, and shift everything from one to the other now and then while things are still working.
Microsoft has us by the short hairs....
Tomo
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"The only possible solution seems to be to have two computers, and shift everything from one to the other now and then while things are still working."
This is called "BACKUP"
My office files are downloaded to tape nightly, the previous day's tape is taken home by one of the staff, and I regularly e-mail important files home and archive them on my computer.
However, I must confess to losing my home O E address book and archived messages when a bug required the HDD to be reformatted!
;-((
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Correction. No, Yahoo only looks like ti works. It won't let me send mail either,
HJ, are you running a firewall? It could be this that's screwing with your system.
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Hmmm...just typed a long fdetailed bit of help and lost it through the timeout. Here goes again.
1) Yahoo is web based mail and isn't usually related to Outlook Express. Send from your yahoo account to your Yahoo account to check that it's OK - I think it will be.
2) 1st need to check your ISP is working OK. Gather your inbound (POP3) and outbound (SMTP) ISP settings from within Outlook Express. (Will be for instance pop.ntlworld.com and smtp.ntlworld.com)
3) Go to this website: pepchem.ibch.ru/cgi-bin/readmail Enter your email details (account, password & server name). one of 3 things will happen:
a) you can't find the site - check the POP3 name and try again, then go to step 4 below
b) you find the site but there is no mail - probably indicates problem with your PC, go to step 5
c) you find the site and there is mail - as (b)
4) Run a DOS window - to do this, click on Start, Run, then in win95/98 type DOSPRMPT or in Win nt/2000/xp type cmd, then press enter. You should get a black box.
Type ping then press enter (for instance ping pop.ntlworld.com). You should either get:
a) a timeout - probably indicates a routing or server problem outside your computer
b) a response - indicates their server is up and running and that your computer can talk to it
c) nothing - might indicate a name resolution problem, which is an ISP problem
If you get a) or c) here, call your ISP support, otherwise continue at step 5
5) for safety, let's backup your mail data. In the File menu there is an Export option. Use this to Export your mail and folders, and your personal address book. If you aren't sure what format to export to, start the Import option and see what you can Import, as this is how you would retrieve the data if you needed to. (Can't remember exactly what screens you get here...). Save the files to somewhere where you can find them again!
6) Time for bed...for me. Next step would be to re-install Outlook Express, although i think it's probably OK. Easiest way to do this would be to upgrade to Internet Explorer 6 (if you haven't already) but be warned, it is a large download. And if you do it, remember to visit Windows Update (on your Start menu?) to get the latest security patches etc.
Just a final thought, which should have come first - you ARE sure that your connection to the itnernet isn't dropping for some reason?
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HJ,
Sorry about your email problems, and hope you can get them sorted out asap.
In the meantime, just want to say it's nice to see more of your posts on the forums than usual, presumably because you aren't able to spend any time answering your emails.
Hope that didn't come across wrong - which, looking back, it probably could do. Just meant, as I dig a hole for myself, that I hope the email thing sorts itself out, and that it's good to see some more of your opinions tonight (no, even that doesn't work!).
Ok, final attempt at sounding reasonable/normal - it was good to see your posts on the site tonight - I know you don't have the time to go there as often as maybe a lot of us do. But just to say it's a great site, you and the moderators have really done it proud - and i am privileged to be a member, and a voice in the forums.
HF
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Many thanks, Smokie.
1) Yahoo is web based mail and isn't usually related to Outlook Express. Send from your yahoo account to your Yahoo account to check that it's OK - I think it will be.
My problem is not that I can't receive e-mail in Outlook, It's that I can't send e-mails. I can't connect to Hotmail at all. Can connect to Yahoo mail, but can't compose.
2) 1st need to check your ISP is working OK. Gather your inbound (POP3) and outbound (SMTP) ISP settings from within Outlook Express. (Will be for instance pop.ntlworld.com and smtp.ntlworld.com)
Did this.
3) Go to this website: pepchem.ibch.ru/cgi-bin/readmail Enter your email details (account, password & server name). one of 3 things will happen:
a) you can't find the site - check the POP3 name and try again, then go to step 4 below
b) you find the site but there is no mail - probably indicates problem with your PC, go to step 5
c) you find the site and there is mail - as (b)
Did this. But there wasn't any mail because I'd already cleared it using a different means. My problem is not that I can't receive e-mail. It's that I can;t reply to it in Outlook 6 or Yahoo, and can't even get into Hotmail.
So not sure of the relevance of what follows.
4) Run a DOS window - to do this, click on Start, Run, then in win95/98 type DOSPRMPT or in Win nt/2000/xp type cmd, then press enter. You should get a black box.
Type ping then press enter (for instance ping pop.ntlworld.com). You should either get:
a) a timeout - probably indicates a routing or server problem outside your computer
b) a response - indicates their server is up and running and that your computer can talk to it
c) nothing - might indicate a name resolution problem, which is an ISP problem
If you get a) or c) here, call your ISP support, otherwise continue at step 5
5) for safety, let's backup your mail data. In the File menu there is an Export option. Use this to Export your mail and folders, and your personal address book. If you aren't sure what format to export to, start the Import option and see what you can Import, as this is how you would retrieve the data if you needed to. (Can't remember exactly what screens you get here...). Save the files to somewhere where you can find them again!
6) Time for bed...for me. Next step would be to re-install Outlook Express, although i think it's probably OK. Easiest way to do this would be to upgrade to Internet Explorer 6 (if you haven't already) but be warned, it is a large download. And if you do it, remember to visit Windows Update (on your Start menu?) to get the latest security patches etc.
Just a final thought, which should have come first - you ARE sure that your connection to the itnernet isn't dropping for some reason?
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It must be some sort of corruption, but what? A hint is that I've also had a bit of trouble with Word.
HJ
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Have exported (or attempted to export) all the Outlook Express files to Mirosoft Outlook. This has completely knocked out Outlook Express and led to further corruption of Word. Sorted the Word problem, but Outlook is Out.
HJ
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The couple of times I've been faced with niggling problems that just won't go away, I eventually backed up all data and settings and did a complete re-install of windows. Drastic, and I don't know how practical a step it would be for you if you've got an encyclopedia of data to back up, but a gauranteed cure.
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The shop did this for me last time. Took two weeks and created several days of extra work for me re-installing and re-configuring.
HJ
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The guy in the shop suggested I try a new Microsoft patch for Outlook Express 6. It did the trick. Outlook is now stable again. If anyone else has the same trouble (which creates other instabilities such as Word failing you), then go to www.microsoft.com and download the patch . It only takes seconds to solve something that had been plaguing me for a day.
HJ
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HJ,
Did you go to windowsupdate.microsoft.com ? The update should have been there.
Lee
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Easiest way to do this would be to upgrade to Internet Explorer 6 (if you haven't already) but be warned, it is a large download.
Alternately pop along to your local newsagent and pick up any computer mag that has a free CD on the front cover. Chances are IE6 will be on this free CD, hence no big downloads.
As for re-installing OE, try the repair option first.
Start/Settings/Control Panel. Launch Add/Remove Progs. Scroll down until you find "MS Internet Explorer" ect, and highlight it. Click Add/Remove Icon. Select "Repair Internet Explorer" from the menu.
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I was already running Explorer 6 and Outlook Express 6. The patch is for 6 or there's another for 5.5.
HJ
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Let us all be thankful that Microsoft don't make cars!
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Let us all be thankful that Microsoft don't make cars!
www.honestjohn.co.uk/forum/post/index.htm?t=7468&m...e
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I believe what Dynamic Dave says would hold true, because the latest freebies should include the IE6 Service Pack 1 update. To download that from the internet could take some time on a slow connection, but is relatively easy using a free CDs off magazines.
The problem that hit HJ was reported in the Daily Telegraph on
24 September, and I ws going to report it here. But did not do so due to fear of wrath of Mark(RLBS).
This is what the article said:
A serious security flaw has been exposed in Windows XP that can cause files, folders and even the entire Windows directory to be deleted, merely by visiting a website or reading an email. Microsoft has known about the problem for several weeks but, fearful that it could be exploited, chose to keep it secret until a fix could be developed. The best solution is to download and install Windows XP Service Pack 1 from www.microsoft.com/WindowsXP/pro/
downloads/servicepacks/sp1/default.asp
However, SP1 is huge, from 30Mb to 130Mb, which could pose a problem for users with slow dial-up internet connections. There are a couple of alternatives. Steve Gibson of Gibson Research, one of the first to identify the problem, has developed a small utility program called Xpdite, which can be downloaded from grc.com/xpdite/xpdite.htm
Alternatively, for those that know their way around Windows, the bug can be neutralised by simply renaming a Windows file, though this should not be attempted by novices. <<
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>>But did not do so due to fear of wrath of Mark(RLBS).
Well, in cases like this, you shouldn't.
If in doubt in future, might I suggest posting it with a comment along the lines of "please delete if inappropriate". I may or may not delete it, but I assure you it won't annoy me.
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Mark(RLBS).
"please delete if inappropriate".
Here is today's CRITICAL update recommendation from Microsoft:
www.microsoft.com/technet/treeview/default.asp?url...p
Originally posted: November 20, 2002
Summary
Who should read this bulletin: Customers using Microsoft® Windows®, particularly those who operate web sites or browse the Internet.
Impact of vulnerability: Run code of attacker?s choice
Maximum Severity Rating: Critical
Recommendation: Users should apply the patch immediately
Affected Software:
Microsoft Data Access Components (MDAC) 2.1
Microsoft Data Access Components (MDAC) 2.5
Microsoft Data Access Components (MDAC) 2.6
Microsoft Internet Explorer 5.01
Microsoft Internet Explorer 5.5
Microsoft Internet Explorer 6.0
Note: The vulnerability does not affect Windows XP, despite the fact that it uses Internet Explorer 6.0. Windows XP customers do not need to take any action.
Download locations for this patch
The following patch can be installed on all affected platforms:
www.microsoft.com/downloads/Release.asp?ReleaseID=...3
Microsoft Knowledge Base article Q329414 discusses this issue. Knowledge Base articles can be found on the Microsoft Online Support web site.
support.microsoft.com/default.aspx?scid=kb;en-us;Q...4
This vulnerability is very serious, and Microsoft recommends that all customers whose systems might be affected take appropriate action immediately. Web server administrators should install the patch, disable MDAC, or upgrade to MDAC 2.7. MDAC 2.7 is not affected by the vulnerability. Web client users should install the patch immediately. Any system that you use to browse the Internet, even a web server that would not otherwise be vulnerable requires the patch.
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MB - the problem was apparently with Outlook express, and I don't believe HJ is using XP.
Think we need HJ to tell us exactly which patch he installed, if anyone is interested.
Windows Update is usually installed at the top of your Start menu in Windows 95/98, and in XP it is with Start/Help & Support. Can't remember where it is in 2000/NT. The good thing about it is that it recommendations are based on your computer configuration, so will offer you just those which might be of interest.
The main Microsoft download site is at www.microsoft.com/downloads/search.asp?, where you can select downloads by product - but these are mostly full product downloads rather than the patches and fixzes which in some cases are essential. Whenever you install a new version of an MS product it is always worth going to Windows Update as often there are fixes issued within weeks (days?) of product release.
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