Buying a new(ish) small car... advice needed - katieent

Hi all, I'm preparing to buy a new(ish) car. I've always had old bangers and I'm sick of paying for garage bills. I've been to a dealership this afternoon to look at Nissan Micras, but the salesman is not the best person for impartial car buying advice! I don't know whether to got for a one year old car, still in warranty, or pay less and got for a 2009ish car. Additionally, I've been thinking Micra but then I've read a lot on here about Kia Picantos and Toyota Yaris.

So as you can see I'm pretty much a novice, basically I want a small car, reliable, economical - I just need to know the best way to go about it! (I currently drive a Citroen Relay which I'm going to trade in hopefully).

Any advice very gratefully received!

ps. Sorry this is a really general message, I just don't know where to start!

Edited by katieent on 01/06/2012 at 17:40

Buying a new(ish) small car... advice needed - Drivethru
I don't know if a Ford Ka would be too small for you. I bought a new one six months ago and am very happy with the performance and mpg. I got a good deal, I put a ten year old Micra in, I didn't like the new Micra's and haven't heard anything good about them. I tried a Toyota Aygo but the Ka was a much better car in my opinion.
Buying a new(ish) small car... advice needed - balleballe

Ford Ka's often come near the bottom for customer satifsfaction and reliability.

A Yaris with the 1.33 vvti engine would be a good bet; but retain their value well

Buying a new(ish) small car... advice needed - Leif

I've been to a dealership this afternoon to look at Nissan Micras, but the salesman is not the best person for impartial car buying advice! I don't know whether to got for a one year old car, still in warranty, or pay less and got for a 2009ish car. Additionally, I've been thinking Micra but then I've read a lot on here about Kia Picantos and Toyota Yaris.

There are some alternatives. You could buy a new car, and get a discount. Companies such as DriveTheDeal can source a brand new car from a UK dealer, with a large discount in some cases, depending on the brand and model. Also some dealers give big discounts. Sometimes they are selling off pre-registered cars at little or no profit to get the bonus from the manufacturer for selling a lot of cars in a given period. Sometimes dealers have good deals. Dagenham Motors, a Ford Dealer, is one example.Thus you can sometimes buy a brand new car for second hand (1 year old) prices.

As far as used cars go, there are companies such as Trade Sales of Slough that do cars that are 1, 2 or 3 years old, at good prices. I suspect they are mostly ex fleet/rental cars. So if you go for a 1 year old specimen, it may be due a service, but there will be a good discount. You cannot test drive though. I cannot vouch for the quality of these companies. Other forum users might give you names of other companies.

If you want views, why not buy some of the car magazines. Top Gear do a buying guide, and WhatCar have a section in their magazine. And of course Honest John's reviews are very good too, and very down to earth.

In terms of reliability, I tend to think most modern cars are fairly reliable. But my experience is that small cars start to fall to pieces after 8 years or so of ~15K miles per year.

My experience does not really tell you much, but I bought my last car new, a Ford Ka, and kept it 10 years. I should have sold it after 8 years, but overall I think I did very well. If you buy new, and look after it, chances are it will be okay. If you buy used, it might have been abused/thrashed. You might also want to look at your mileage, and work out what the savings are for 50mpg versus 60 mpg. And of course if you only do town driving, you have more choice, for motorway driving some cars are not good. Reviews will tell you.

Buying a new(ish) small car... advice needed - KB.

How much do you want to pay?

I would say the cheapest - and on the face of it - best value small new car was the Hyundai i10. More so than the Picanto.

Having had two I've become very familiar, to say the least, with them.

DO NOT buy a pre face-lift one. DO scan the Hyundai UK forum - every page and go back twelve months.

They have a five year warranty but the servicing isn't cheap - CHECK the actual costs for all the services you're likely to need with the dealer you will use.

If you get a good one you'd be fine. Roomy and quite a lot of car for your money. If you're unlucky you'll be back to the dealer for warranty fixes to the clutch / clutch cable and if your even less fortunate, the gearbox. So find out for yourself how helpful your dealer would be if you had a problem. YOU NEED to know this!

On the bright side, the late, face-lift models are better than early ones - and Hyundai UK now acknowledge the transmission faults that occurred in the past and are prepared to uphold their warranty more than they did.

My Hyundai dealer is first class - I'm not just saying this - I've found out at first hand. I have now also pretty much resolved my own issues with Hyundai UK and would now say it's worth giving a Hyundai a go - provided you have a good dealer.

If you're prepared to spend a bit more I would definitely look at the Skoda Citigo (or the dearer VW and Seat equivalents). Cracking little car - but 3 year warranty not 5 with the Hyundai however servicing at my Skoda dealer is considerably cheaper than Hyundai and Skoda dealers are generally reckoned to be good (mine certainly is).

Buying a new(ish) small car... advice needed - dervdave

don't know whether to got for a one year old car, still in warranty, or pay less and got for a 2009ish car. Additionally, I've been thinking Micra but then I've read a lot on here about Kia Picantos and Toyota Yaris.

So as you can see I'm pretty much a novice, basically I want a small car, reliable, economical -

Buy a brand new Corsa 1.0 for £9.5k with a lifetime warranty on dealer interest free credit. Suprising comfortable, quiet, 50mpg, 64 bhp engine, £30 road tax, group 1 insurance.

Buying a new(ish) small car... advice needed - katieent
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Edited by katieent on 04/06/2012 at 20:46

Buying a new(ish) small car... advice needed - katieent

Thanks very much for all your advice, I'm going to look round a few places in Leeds today and have a look at some of these cars. And hopefully find someone who'll take my Citroen Relay off my hands!

Buying a new(ish) small car... advice needed - SteveLee

Modern Micras are not particularly reliable, unfortunately Renault have had more influence on the partnership than Nissan.


Hyundai i10s can be bought for around £175 PCM new (if you include the amount you have to save to make the second lump-sum payment). Are very reliable and have 5 year warranties. Not much to look at but they are excellent cars - perhaps the best in their class. Due to the demand-driven shortage of second-hand i10s, Hyundai often offer customers of one-year old i10s deals they cannot refuse to exchange them for a new ones!


Second-hand it has to be the Yaris all the way, not the biggest car in its class but they are very reliable and are nice to drive.

Buying a new(ish) small car... advice needed - katieent

Coincidentally I think I just settled on an i10- they're currently selling the 'Classic' for £6995 brand new - I can't even find a year old one for that price. I test drove it yesterday and it was fine, plus the basic model comes in red - all important! I haven't paid a deposit yet though, though not sure what I'm waiting for....!

Buying a new(ish) small car... advice needed - KB.

Have you looked on Autotrader to give yourself an idea of used prices, katieent?

Also, just for your information, Drive the Deal sell the Classic for £6815, (less £250 if you take the finance option) delivered, so £6995 isn't a one-off. The retail is just over £8300. Not saying you should use a broker, but they do give you a good idea of how much to pay. It's always good to establish a relationship with a local dealer - provided he's a good one.

Also, have you checked the spec. of the Classic in detail to ensure that it has what you want? The next one up does cost more but does give you features that are popular...if there's nothing on the Active that you need or want, then go for the Classic. I think you'll find the colour red is generally available.....[and isn't, as a rule, the most omportant feature when buying a new car :-) ]

Did you read all of my post above? and have you visited the Hyundai-Forum in order to familiarise yourself with the things to check etc...? Because it only refers to Hyundai it goes in to more detail than you would expect elsewhere...there are over 11,300 posts just on the i10 section.

SteveLee has referred to it's warranty (as I did myself) and also speaks of the reliablity and he will, I'm sure, comment on his own experience with his own (I'm presuming Steve does have one). I did suggest that you look at Hyundai and am pleased that you did, but it would be prudent to be aware of what owners have experienced in times gone past (and, fortunately, to a lesser degree today). Far better to make an informed purchase.

Did you look at the Skoda Citigo?

Edited by KB. on 07/06/2012 at 13:26

Buying a new(ish) small car... advice needed - katieent

Thanks KB, I've read so many reviews of so many cars now, my head's spinning! The only thing I want from a car is, I'm afraid, a nice colour and an auxillary socket, oh dear! I just need the basics in all other respects, which is the good thing about the Hyundai I think. To get an ipod lead in the Picanto you have to get the whistles and bells model - I'm really not bothered about having electric wing mirrors!

On the plus side I've decided to sell my van privately - the 800quid offer for part exchange is not on!

Thanks so much everyone for all your opinions - it really is helping!

I haven't looked at a Skoda - I'm getting salesman fatigue though....!

Buying a new(ish) small car... advice needed - KB.

What model and year is your i10, Steve?

Re. Supply and demand - there are 816 on Autotrader at the moment. but I agree Hyundai have made owners some enticing inducements to swap from a used to a new model.

Buying a new(ish) small car... advice needed - SteveLee

My sister in law has a late 2011 I10 Active bought new, I've driven it a couple of times - it's an excellent car. The only problem she's had is a rattling noise from the driver seat belt anchor which is a easily fixable known issue on some cars. I drive a Range Rover so the fact I felt perfectly happy in the i10 (even on the motorway) shows what a solid little car it is. It's reasonably quiet, comfotable and handles neatly. The engine is sweet and gutsy for the capacity. (1.2 manual) I don't think the fuel consumption is that great (mid 40s average, low 50s at a steady 60mph cruise.) not terrible, but not what I'd expect from a modern car, nothing's perfect I guess, but I still think it's a cracking car.

Buying a new(ish) small car... advice needed - KB.

Thanks Steve. Having had a manual and an auto i10, both from new, I've had a good opportunity, myself, to evaluate them. It was due to my own experience, gained from BOTH cars that I suggested the OP might want to check on past issues which have been apparent and get a feel for what owners themselves have had to say about the car. This, in conjunction with reviews and reports, for example the comprehensive review by HJ, which covers the excellent points of the car plus several of the known issues which were present - and, it must be readily acknowledged, have largely been sorted now. My own car has recently been modified in order to correct a long standing problem and my previous car was a rogue and caused me much grief therefore I have had considerable experience in corresponding with Hyundai dealers and Hyundai Management. As a consequence I was at pains to get the OP to be familiar with the background of the car and to check out their local dealer as best they can because IF they required assistance in connection with any aspect of the car then the support of the dealer would be crucial. My own dealer's service department is superb and hopefully the OP will have no problems at all....but there are those unfortunate individuals who have needed support - and I'm just pointing out the obvious really. I wouldn't have suggested to the OP that they look at Hyundai if I was totally biased against them - but as noted earlier it's good to be informed.

Edited by KB. on 07/06/2012 at 16:59

Buying a new(ish) small car... advice needed - SteveLee

KB, Every manufacturer has problems, you mentioned the Citigo as an alternative above - the VAG group have recent history of their little three pot citycar engine going bang with alarming regularity - great on fuel until it grenades! And VAG are renowned for trying to squirm out of warranty claims – witness the dragging of feet over the well-documented Siemens injector issues, waterpump induced cambelt failures or Passat oil-pump failures. The "i" Hyundais (and matching KIAs) represent a brand new platform and a significant step forward technologically for the company - expect teething issues, so yes it's good advice to go for the facelift i10 – I'd still trust one (reliability wise) over a VAG car anyday and I'd definitely expect the engines to be more durable - something modern KIA/Hyundais are deservedly respected for. The Japs must be quaking in their boots - the South Koreans have seemingly managed to combine European chassis dynamics knowhow and Japanese build quality/reliability in one keenly-priced package. Good luck to them!

Buying a new(ish) small car... advice needed - katieent

Not sure why my message appeared all the way up there...! Here it is again:

Thanks KB, I've read so many reviews of so many cars now, my head's spinning! The only thing I want from a car is, I'm afraid, a nice colour and an auxillary socket, oh dear! I just need the basics in all other respects, which is the good thing about the Hyundai I think. To get an ipod lead in the Picanto you have to get the whistles and bells model - I'm really not bothered about having electric wing mirrors!

On the plus side I've decided to sell my van privately - the 800quid offer for part exchange is not on!

Thanks so much everyone for all your opinions - it really is helping!

I haven't looked at a Skoda - I'm getting salesman fatigue though....!

Buying a new(ish) small car... advice needed - Avant

Katie, if you want to make sure your post appears at the end, reply to the original post.

I think the Hyundai i10 sounds good for you: the 1.2 is worth having over the 1.0, but do have a good long test drive in one and make sure it does what you need a car to do.

Buying a new(ish) small car... advice needed - KB.

Thanks for reply, Steve. I'm conscious of not taking over the thread with a to and fro of Hyundai versus VAG. However, briefly, I have a folder of correspondence including a written flat refusal from Hyundai UK (HUK) to sort the issue on my current car. HJ does have the details as we've corresponded. It took me eight months and the need to write to the highest level of management on countless occasions to get HUK to look in to my warranty claim - and eventually they sent a, very knowledgable and helpful, Technical Manager to look at the car and three months after that they developed a fix in the factory in India, where the car's made. And 'thank you' to them as it's much better now. But your word "squirm" applied 100% to HUK Customer Service and I had to battle to get my car sorted. My previous one had the dreaded clutch judder during the early phase of production as well as a dozen other faults. They eventually changed the clutch and I sold it. And whatever you do don't mention "headlight adjustment motors" I mentioned it once and I think I got away with it. The word "debacle" is one that HUK themselves admit to. And miles per gallon, radio reception, clutch cable adjustment, clutch squeal, clutch squawk, rear seat belts, front seat belts.....all have their place in i10 history.

Conversely I don't seem to have had any trouble with my Skoda since I bought it new a year ago and the local Skoda service department is as helpful and seemingly proficient as my Hyundai service department which I can't praise highly enough.

So, you will accept, I'm sure, that we might come to the topic from different angles. I agree the Citigo hasn't been out long enough to know it's shortcomings. And I again say that Hyundai should, rightly, have been on the OP's shortlist as I'm quite sure that as long as you don't get the Friday car that I DID have then you'll be fine and HUK Customer Service have written to me to say that they hope things will be better as they strive to continually improve their service to customers and have learned from my difficult encounters.....hence my saying I would hope that I would be able to trust them if I bought another new Hyundai. But you can see I have had quite a bit to do with them and speak from personal experience, both with VAG and Hyundai....albeit only MY experience. As it happens I'm still awaiting a reply to my email to them thanking them for developing the fix, sent several weeks ago....but am sure it will arrive in due course. The Hyundai forum I mention has details of other peoples - as do the VAG forums with regard to THEIR own experiences with VAG....alll for better or for worse.

I mustn't go on for reasons noted at the start otherwise it'll be the Steve and KB show :-)

Edited by KB. on 07/06/2012 at 21:56

Buying a new(ish) small car... advice needed - katieent

So, now I've decided to go for the i10 - any advice on haggling the price down? Is it worth trying two dealers ie Pentagon in Wakefield and Benfield in Leeds, and trying to play them off, or are they both essentially the same compay? Even if I can't get the price down, some freebies would be nice!

Buying a new(ish) small car... advice needed - Avant

Try to make sure a dealer can at least get down to the What Car target price. Another option is to see what price a car broker, such as Drivethedeal, can quote, and either get it through them or again try to get a dealer to match it.

Buying a new(ish) small car... advice needed - katieent

Great, thanks. The What Car price is the dealer's quoted price anyway. Once you've taken off the £250 discount conditional on taking out PCP, the drivethedeal quote is £180 cheaper which is something I suppose....!

Buying a new(ish) small car... advice needed - miata

So, now I've decided to go for the i10 - any advice on haggling the price down? Is it worth trying two dealers ie Pentagon in Wakefield and Benfield in Leeds, and trying to play them off, or are they both essentially the same compay? Even if I can't get the price down, some freebies would be nice!

I would suggest you have a look at the DrivetheDeal website there are some good deals in my opinion on there. Particularly if you take out PCP Finance with Hyundai. Manufacturer contribution etc.

Also have a look on a few Hyundai Dealer Websites for offers.

For example Bushey Heath Hyundai in Hertfordshire have some very good deals on their site.

I have recently placed an order for an i10 and received a discount of £2200 on list price.

Albeit on a PCP Deal. No problem to me i will subject to figures pay it off asap.

Even if i have to run it for its full course it will still be an excellent deal.