Car declared total loss. Insurance company has not sent me the tax disc. I can't claim refund. What do I do?

I had a brake failure and my Nissan Micra was declared a total loss by my insurance company in Aug 2010.

My insurance company took a long time to settle a reasonable payment for my Nissan Micra. Not having much knowledge about cars as my ex dealt with everything, I have just realised that I am entitled to road/car tax refund which I had paid £110 in July 2010.

The insurance company hasn't sent me the car tax disc so I can't claim the tax refund. I bought another car in Sept and I paid £200 for this car. I find it is almost impossible to get through to my insurance company via the phone or the email. What should I do next?

Asked on 7 January 2011 by nissanmicraowner

Answered by Honest John

Unless you physically have the tax disc you can't claim it and you would have needed to do that immediately anyway. You can't claim retrospectively.

Tags: write offs road tax legal issues

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