Problems with a new van
I bought a van three weeks ago and it developed a fault. I took it to Ford near me and left it with them for 2 days and they said there was a problem but they don't know what it is. I took it to the Ford garage where I bought it from and they had it for a day and half and solved the problem, but it keeps re-occuring. Am I in my rights to demand a new van because I've lost faith in this one even though it' only three weeks old?
Asked on 14 June 2012 by dave
Answered by
Honest John
Only ever take it back to the dealer you bought it from. Your rights are against him. No one else.
Our honest used car pricing is a little bit different to all the others. You can get to our values through make or model - you don’t have to follow a prescribed route. Plus, it’s live, which means we can react to changes in the market quicker than any printed price guide.
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