Dealer warranty mistake

I recently purchased a used Jaguar 2.2 SE estate from a main dealer in Reading. The car was sold to me on the understanding I would benefit from a one-year 'Approved' Jaguar warranty. When the documents...

Servicing

My Mazda2 needs will soon need its first service. My mechanic is fully qualified but not VAT registered. If he serviced my car would I forfeit my manufacturers guarantee?

Should my 'trade purchase' come with a warranty?

My stepdaughter is buying a Mazda2 from her father who is a corporate manager for Volvo. It's an 08-plate part exchange vehicle. He knew she was looking for one, so has bought it through his company for...

Kia warranty - does it cover DPF?

After much thought I've decided to buy a secondhand Kia-approved Cee'd Ecodynamics for just over £10,000. The brand new seven-year warranty is obviously tempting, but does it cover the DPF/injection issues...

Ford Focus - warranty vs wear and tear

My car is due out of warranty next month. I have just been advised by Green Flag (starting problem) that the fan belt and tensioners are worn, and should be changed. The car has done 35,000 miles. Is...

I bought a car with a faulty battery - is the dealer liable?

I purchased my used 2009 Volkswagen Beetle Cabriolet five months ago. After returning from a two-week holiday the battery was dead. The RAC told me there is a fault with the battery and it was not taking...

Why is my Audi A4 juddering when cold?

I bought a 2007 Audi A4 TDI ten months ago with 25,000 on the clock and a 12-month Audi warranty. When setting off in first gear it intermittently judders, particularly when the engine is cold and on hill...

Why is my Hyundai service compulsory to maintain my warranty?

One of the reasons I bought a Hyundai i10 was that it promised a five-year warranty. Imagine my surprise when I phoned Hyundai to book it in for its first service only to be told that it would cost about...

Claiming compensation from trade seller

I bought a Ford Focus 1.8 (2000) 75,000 miles roughly two months ago from a Trade Seller - one guy owning a fully registered company. I was generally happy with the vehicle, test drove it for 5-10 minutes...

Failure of wiper mechanism on Combo not covered by warranty

I have a Vauxhall Combo Van 1st registered March 2011 with 13,800 miles. It came with a 60,000 3 years manufacturers warantee. I bought it as an ex demo from the dealer in Aug 2011. The wiper mechanism...