Most recently answered legal and consumer advice questions
My son bought a 2007 used Mercedes-Benz C220 CDi Sport from a main dealer in Aberdeen about six months ago. We have since discovered the car has barely any service history.
The first stamp in the book...
Two months ago my car broke down and needed to be towed home by the RAC. My local Ford dealer diagnosed the problem as a blown spark plug which had disintegrated and damaged the forth cylinder, requiring...
A couple of weeks ago my partner parked at a local retail park, where you can stay for two hours for free. This week she received a parking charge letter showing pictures of her arrival and departure from...
I have owned a 2009 Vauxhall Insignia 1.8 Exclusiv (petrol) from new and have always had it serviced and MoT'd at my local dealership from where I bought the car. The car has covered 32,500 miles and I...
A family member bought a Vauxhall Corsa 1.2 petrol Ecotec last year (2012 - 62 plate). Despite my reminders, she has failed to service the vehicle (now owned for 14 months) and, low and behold, on Saturday...
My daughter has seen a car for sale, but it's off the road and is not taxed or MoT'd. How can it be legally driven to the garage to be tested?
I have brought a used Audi TT from a main dealer. It was listed on the dealer website as having done 4600 miles, but when it was delivered it had actually done 13,600 miles. I bought the car as a distance...
My wife parked in a council operated car park and purchased the appropriate ticket. On returning to the car within the allotted time she found the ticket had fallen off the window. Fortunately no PCN had...
Having purchased five Jaguar vehicles, all brand new, in the past five years, my last is an XJ obtained in October 2012. The car is suffering an oil leak. The dealer asked to keep the car for several days...
I purchased a brand new Vauxhall Corsa 1.3CDTi on 07-09-2012. Since then it has been back in the garage five times due to DPF related problems. It has currently been in the garage for eight weeks waiting...

