Our car alarm goes off every night because it wasn't fixed properly after an accident - what do we do?

Both doors were replaced on our 2013 Ford C Max and now the alarm keeps going off at night. We get error messages for child lock malfunction, service required, drivers back door open (then the door jams...

We bought a faulty car from 130 miles away - do we have to take it back to this dealer for repairs?

We bought a 2008 Vauxhall Zafira, 55,000 miles, for £2495 on 22 July 2017 and drove the 130 miles home with no issues. On the 23 July the exhaust emissions light came on, so I contacted the seller and...

Mixing part worn and new tyres ruined my car - is the tyre fitter liable for not warning me?

My 2011 Nissan X-Trail recently had the front wheel misalignment corrected and two new Avon ZX7 front tyres fitted at my local branch of a national tyre franchise. The rear tyres were part worn but the...

Can I cancel my order for a used car if I wasn't told it had an engine replacement?

I'm purchasing a Nissan Qashqai from a dealership. I noticed in the service book that its service had been delayed due to a warranty repair. I asked the salesman what the repair was and he said he would...

My new BMW came with one different brand tyre - should the dealer make sure all four are the same?

I've just bought a 2014, 20,000 mile BMW 320i xDrive M Sport from a BMW main dealer. The salesman told us it had new tyres all round. After delivery we noticed that it had three Pirelli PZero tyres and...

If someone damages my car and their insurer pays for repairs - do I need to declare this to my own insurer?

If someone damages my car while it's in a car park (public/private) or on the public road and their insurance pays for the damage, do I need to declare this accident on my insurance renewal?

Various parts of my van need replacing - is the dealer liable for not fixing it in the warranty period?

I have 2012 Ford Transit Connect, bought 1 November 2016. Since taking the speed limiter off the van, the fuel filter overloaded sign keeps coming up. Now the engine management light has come on with engine...

Water leaked into the engine of my van and now its ruined the ABS - what can I do?

My 2013 Peugeot Boxer had water leak into the engine compartment, this has been happening from new. It's damaged the computer and the ABS system. Estimated repairs are £3000 and the van has only done 16,000...

I got fined for driving in a bus lane - do I need to notify my insurer?

I was picked up on camera driving in a bus lane and fined £60. Does this count as a conviction and do I have to inform my insurance company?

A pavement parked car forces my daughter and pushchair onto the road to pass - is this a police or council matter?

My daughter with her pushchair often goes down a road where there's a Range Rover parked on the pavement, not completely but enough to stop her getting past with the pushchair. She cant cross over to another...