How can we recoup our costs against dishonest driver who hit our car?

My son's car was hit in the side by a pick-up truck trying to execute an illegal U-turn. The driver of the truck admitted it was his fault and provided contact details, which later were found to be false....

Car declared a write-off – can I sue for costs to repair the car?

Last week I was in slow moving traffic on a motorway and was hit in the rear by a following vehicle. The impact pushed my car into the car in front, causing a four-car shunt. The rear car belonged to a...

Car sold with illegal mix of tyres - what can I do?

I have discovered that my recently purchased BMW 6 Series has run flats on the rear axle, but none on the front. I am trying to persuade the BMW dealer to replace the front with a pair of run flats, what...

Ford diesel injector failures - is this a known problem?

Are there any known issues with Ford diesel injectors? Our Ford Focus has suffered two injector failures recently, the second happening only about three weeks after the first. Each replacement has cost...

Hit a car in a parking zone - what are my rights?

I bumped into a car in an office car park and there was minor damage (a scratch to the wheel arch), I left a message on the windscreen with my phone number and informed the office reception of the incident....

How can I prove my car didn’t roll back and hit another vehicle?

I parked at a leisure centre recently and returned to find a note on my car saying it had rolled back and damaged their Mercedes-Benz. My car was in the same place I left it, but the note said they had...

Bought a clocked car - what can I do?

Nine months ago I bought an Audi A4; I did a HPI check and the mileage looked ok. I now want to sell the car, but have discovered that the mileage on the MoT certificate has been altered with reduced mileage....

My car has been crashed and repaired badly by previous owner - what are my rights?

I purchased a used 2005 Honda S2000 from a main Honda dealer under their approved used car scheme in August 2012. The car came with a three year Honda warranty and I was told the car was HPI clear and...

Mini Cooper gearbox issues - can I ask BMW Mini for compensation

My 2008 Mini Cooper developed a gearbox whine a few weeks ago and I took it in to the local dealer for diagnostics, where they found a faulty gearbox and quoted nearly £4000 to remove and replace with...

Why is my Nissan X-Trail misfiring?

I've had my 2012 Nissan X-trail 2.0 Dci Tekna for seven months now and am having problems with the engine at 2400rpm. This always happens at some point during a journey, mostly in 2nd gear, with the engine...