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Most recently answered legal and consumer advice questions
I purchased a 2010 Volkswagen Polo on behalf of my Mum from a local authorised dealer. Within a week of getting the car, my Mum noticed a clunk upon starting the engine and movement in the gear stick....
In April 2013 I bought a 2008 Mini Cooper from an independent dealer. The car was fine until yesterday when it started to make a noise. BMW Mini has diagnosed the problem as a faulty clutch release bearing....
I own a 2004 Citroen 2.2-litre C8 HDI, which I bought from my local franchised dealer in 2005. The car recently broke down on the motorway and the dealer told me it had suffered a cam belt failure, which...
I have a 2010 BMW 320D, purchased from new and only serviced at the same garage. The car has covered 61,000 miles and is one month out of warranty. Recently the clutch failed on a busy roundabout and the...
We recently purchased a 2009 Honda Accord Tourer, with 62,500 miles and dealer warranty. After three weeks, the DPF light came on and the dealership sent the car to a Honda garage. After some tests the...
I recently sold a car on eBay. The buyer (prospective at the time) asked me to send him a copy of the log book (V5C) so that he could ascertain the legality of my ownership. I felt uneasy although I am...
I write to advise extreme caution with regard to the purchase of AA warranties. I am 83 years of age (a retired school teacher) and I have had a number of BMWs in the past. I have had my 2005 320d SE from...
My Honda Jazz has covered less than 7000 miles and has suffering from handbrake problems. Last week the car ran down our driveway and hit the garage, damaging the front bumper. The dealer checked the car...
On 15th May I bought a 2002 Vauxhall Vectra from a car dealer. On 3rd July the vehicle broke down - the engine went into limp home mode - and I needed to be rescued. The recovery firm said the issue was...
I bought an Audi A8 with a fresh MoT recently, but the bakes seized up on the way home. I called the guy I bought the car from and he fobbed me off with “sold as seen”. I contacted the MoT station and...
 

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