BMW refuse to give me a goodwill contribution for my disintegrating brake pads - is this a lost cause?

I have an ongoing dispute with BMW about my 2013 BMW 320D Touring. The brakes (original - total miles 32,000) suddenly started juddering on a journey and after closer inspection the surface of one of the...

A teenager damaged my car and won't give me his name - how do I get him to pay for the damage?

I own a catering trailer and was preparing breakfast for the leavers at a local public school who had hired out a private village sports centre. The school leavers were worse for wear from alcohol and...

I received a £100 parking fine - is it fair?

I recently left my car parked in a car park for an hour and a half while I went shopping. I've now received a parking charge for £100. Is this fair?

Is the dealer liable for not doing the recall on my Volvo V50?

Recently, I had an issue with my Volvo V50's fuse box/electrics smouldering causing smoke to enter the cab and the fire brigade being called. The car is now a write off and the insurance company will not...

My 2011 Audi A3 is using a lot of oil - do I have any rights with the supplying dealer?

I bought a 2011 Audi A3 1.8 TFSI six months ago at 45,000 miles. I've used four litres of oil to cover 6000 miles since my purchase. This is just within the handbook tolerance but I'm concerned that oil...

I was told my new vehicle had one previous owner, but it has two - will this affect resale value?

I bought a four year old mini motor caravan from a reputable dealer in May. It was advertised as one owner, but I had to wait a number of weeks before I picked it up from them as the previous owner hadn't...

My newly-bought used van is blowing out blue smoke - is the dealer liable?

I recently purchased a 2006 Volkswagen Crafter from a dealer with 161,000 miles on clock. I had it a couple of weeks but I'm now having issues with blue smoke - mainly going up or down hills or sudden...

My nearly new car has persistent air con problems - should I reject it?

I have owned a BMW M140i from new, the car is nine months old and has suffered persistent problems with the air conditioning. The local dealership has failed to fix them, so I took the car to the supplying...

Do I need to notify my car insurance company if I receive a fixed penalty notice?

Do I need to notify my car insurance company of a fixed penalty notice I received for being in a bus lane?

I bought a car with cracked, old tyres - should the dealer pay to replace them?

I've just bought a used Porsche 911 Turbo and the front tyres are the originals by the look of them. They've got plenty of tread left, as they've only done 8000 miles, but they're probably seven or eight...