What recourse do I have for a fraudulent service history?

I have just privately bought an Audi A4. One reason for buying was service book check-boxes ticked and stamped by main dealer, including toothed belt at 50,000 miles. Upon checking with main dealer they...

A trader won't compensate me for missing extras - do I have legal recourse?

My used car was advertised and sold to me as having metallic paint and climate control. Three months on, I've discover that it has neither. I took your advice and requested that the trader compensate me...

I've lost my no-claims due to a false claim - what are my options?

I've made contact with a car, but there was no damage. The other driver has claimed for a scratch alongside the other side of the car. I've lost all my no-claims over a false claim, what are my options?

A garage has damaged our tailgate but won't admit liability - what do we do?

My wife took her Volkswagen Polo back to the main dealers for a service, where she has always had it serviced since she bought it there. When she collected the car she noticed that the tailgate had a huge...

A company issued me a CCJ over an unpaid fine for a car I never owned - can I sue?

I was issued a CCJ for non payment of a parking fine for a car which I've never owned. I told the company about this on several occasions and gave them proof from the DVLA. I have since been to court and...

What do I do if the dealer refuses to refund my deposit?

I've put £100 down for a car and was waiting for the decision of the finance company. I was refused by the finance company and now the dealer won't refund my money even though he wrote that the £100 was...

Volkswagen won't refund me for my broken EGR after the emissions fix,, where do I stand?

I have a 2010 Volkswagen Golf 2.0 TDI , only done 45,000 miles. The EGR value has failed twice, once at 2 and a half years and again last August, a week after the the emissions fix. I had it replaced at...

Where can I gather evidence of the 2011 Volkswagen Scirocco engine failure?

I've just had to pay for a new engine for my 2011 Volkswagen Scirocco. The garage found out that the engine had already been replaced before by Volkswagen and that this is a well documented problem with...

Can I claim against a dealer who sold me a car without disclaiming it had been in an accident?

I bought a car from a Mercedes-Benz dealership and have since found out that it was involved in an accident. The accident resulted in £1500 damage (a new passenger door and wing mirror). I only found out...

Am I liable for making a delivery for my work without having business insurance?

I was recently stopped for making a food delivery from the kebab shop I work in. On the day, one of our drivers did not turn up so the boss asked me to make a delivery which was very late. As I was about...