The belt snapped on my Citroen C4 - should I buy the parts myself to be fitted by someone?

I can't afford the £1400 quoted for fixing my 2007 Citroen C4 after the cam belt snapped. Garage said they would have to send head off to check damage first. Is it worth me buying a new head myself and...

The emissions fix has ruined my 2010 Audi A3 - what should I do?

I had the emissions "fix" on my 2010 Audi A3 at the end of February and had nothing but problems since. Power has been altered dramatically and even to the point of cutting out on me a few times. I've...

Air-con failure after purchase - is it covered by the warranty?

In March, I bought a low-mileage (10,000) 2013 Porsche Boxster from a Porsche dealer, including - what I thought was - a rock-solid two year warranty. Initially, I didn't use the air-con (to save fuel)...

A car I sold was modified by the buyer - am I liable now it's damaged?

I'm a sole trader who recently sold an Audi A3. The buyer said they were having it remapped even though I told them it would void any warranty on the engine, clutch and gearbox. Subsequently, almost straight...

Are the dealership liable for selling me an electric car that I can't charge?

A dealership sold us a Nissan Leaf. We didn't have many requirements beyond the basic spec (Acenta 30kw) but did specifically ask prior to order to have the ability to plug into a car charger at a specific...

A bodyshop botched a respray of my new van - how should I resolve this?

I bought a new Ford Transit Custom M-Sport from a Ford main dealer in March 2016. In January 2017, the paintwork bubbled in the cold weather. Ford put me onto Van-Sports (M-Sports) who did the bodywork...

Discovered bodywork damage on manufacturer approved used car - should the dealer repair it?

I bought a manufacturer-approved used car in January of this year, from a dealer some distance away. Recently giving it a good clean, I discovered that the car has previously been in a minor bump (small...

Do I have to inform my own insurance company about a no-fault accident?

My car was badly damaged all along its offside while it was correctly parked on the public highway. I was at a meeting some 200 yards away, when I returned the driver responsible had left a note on my...

Admiral are trying to unlawfully write off my car - what should I do?

I bought a 2003 BMW 540i Touring M-Sport in February 2017 from a dealer for £6900. It is a rare model and very high spec. I insured with Admiral fully comp. April 15th 2017, I pranged the front end of...

My daughter's new Skoda Citigo is faulty - what do you think we should do?

Our daughter purchased a 2013 Skoda Citigo earlier this year after passing her driving test. The car is now developing a problem selecting first and reverse gears, which is worrying. The car was purchased...