New Ka doesn't match the model in the brochure - what can I do?

I took delivery of a brand new Ford Ka Titanium three weeks ago and I have been in dispute with the dealer ever since. The car is described in the brochure as having a premium steering wheel, shown with...

Underside body problems with Toyota Avensis

I bought a four year old Toyota Avensis from a main dealer in April. It has just had its MoT ,which it passed, however they noticed that two holes on the underside, which are normally filled with a rubber...

How do we get a refund for a faulty car?

We recently bought a 2012 Ford Galaxy. We have driven it four times and had an engine malfunction warning come up three times. We have only had the car a month, but it has spent the last two weeks at the...

Illegal parking - how do I stop cars parking on my land without permission?

We have space outside our church for about four cars; however, locals are parking there without any intention of using the church. This leaves people using the building for legitimate events having to...

Crankshaft failure on BMW 3 Series - who should pay?

I have a 2006 BMW 3 Series with 61,000 miles on the clock and a full service history (not all by BMW). The car has been diagnosed with a snapped crankshaft and BMW have said they will look at it at my...

Dealer trying to avoid warranty claim - what can I do?

I recently purchased a 2003 Audi A4 from a local garage. After driving the car for just a few days I noticed a clicking noise in first gear - I think it’s a chipped transmission tooth, which could be very...

How should my nephew deal with this fraudulent claim?

My nephew is struggling to keep his one-man business going, has asked me for help. A couple of weeks ago he was driving into his office car park past a car, which was parked on the hatched ‘no parking’...

Is it legal to do this?

I am taking my MX-5 latest model on holiday and want to increase luggage space by using a boot bag. http://www.boot-bag.com/new_page_6.htm This will obscure the high level brake light which on the later...

Liable for hire car costs?

I recently had a very minor rear end bump in which the left hand front corner of my vehicle damaged the right hand rear corner of the vehicle infront. The collision occurred in the snow and ice as my...

Bought back a written off car - does it need a check over?

My daughters boyfriend has had his car written off by the insurance company, it is a 53 plate Fiat Punto. It only has side passenger side damage to the rear. He has settled with their offer and has decided...