Bought something and not received it?

I bought an engine from TT Engines in Wembley. Eight months later, still no engine. I've lost £1800 - what do you suggest?

Someone is demanding compensation after an accident

I had an accident in December where the other party admitted fault. My insurance company dealt with my claim, repairs and a hire car. I am now being contacted by a company claiming that I am owed £2,200...

Windscreen scratches - does the dealer repair?

I have just bought a Nissan Note - test drive seemed OK. Driving home from dealer the sun was in my eyes and I noticed a lot of scratches on the windscreen that were not visible before. I told dealer...

Car damaged when at the garage - which insurance to claim on?

While my car was at garage for repair this morning another driver drove into it and pushed it into another car. The damage to my car is extensive to the front and rear. The car had been parked by the...

BMW refused my extended warranty claim

I purchased BMW insured extended warranty last year for my 320d E90. At the end of Jan 2013 my turbo failed and intercoolers needed to be replaced. I have kept up with the servicing requirements and had...

Why was I pulled over for having no insurance after having taken out a new policy?

I renewed my annual car insurance on 4 January. This was done by phone, paid by debit card and the new certificate arrived by post a few days later. The existing policy was scheduled to terminate ten days...

Rejecting a used car?

We purchased a Ford Focus Titanium in June 2012 from a dealer. Some paintwork issues were pointed out to us (via a worksheet in window of car) and we also gave them a list of other issues we wanted rectified....

Extended warranty for a Civic?

I bought a 2008 Honda Civic 2.2L from the dealer last year and have been happy with it. The 1-year warranty will run out soon so I was thinking of buying a 2-year extended warranty for ~£500. Bearing in...

Sale or Return. Company went bust ... any advice?

A year a go we gave our Seat Ibiza to Georgia Car Sales in Andover as they offered an allegedly reputable sale or return service. They were part of the Hampshire County Council 'Buy With Confidence Scheme'....

Problematic Kia Sorento geabox

From new the transfer box has been replaced twice under warranty on my Kia Sorento due to faults. The last time was in May 2012. In December 2012 I reported that it was faulty again, but the dealer didn't...