Is this insurance practice legal?

After a recent accident I made a claim on my car insurance policy. I asked if I could use my preference of vehicle repairer instead of the one nominated the insurance company. They said I could but they...

Problematic semi-auto gearbox

I have had a Corolla semi-auto for eight months. It suddenly lost power and failed to select gears. First repaired at a gearbox specialist workshop, having a gearbox, acutator and 2 ECU cards replaced,...

What are my consumer rights against a one-man trader?

I bought a car from an individual that trades Clios from his home and works as a mobile mechanic. He sold me the car for £595 - a bargain. I asked him about all areas of the car he advised me it had...

Towing with a Focus Ecoboost?

Just bought an Ford Focus Ecoboost 1.0 from dealer. Told them I didn't drive many miles except in July/August so asked if I should buy this or diesel 1.6 and they advised me on the 1.0 as the diesel has...

Selling a car with no MoT?

My current car is due it's MOT and I do not intend to put it through due to the cost this would entail and also the mileage. I know of someone who may want to buy it but I am unsure as to the correct procedure...

When do I give an insurance courtesy car back?

Can insurance company send a cheque, and take back my hire car before a settlement has been reached? When am I required to return the car by Law?

Warranty dispute

I wanted to ask your advise in relation to a recent warranty claim that has been rejected by VGS warranties against a faulty clutch and flywheel on my BMW 1 series. I have the full 5 star warranty, the...

Should our car have all-weather tyres?

We purchased a new shape Honda CR-V EX back in November 2012. We've since noticed after a couple of instances that the car has lost traction (once when we had the snow a couple of a weeks ago which resulted...

I want my car repaired after a no-fault accident

Royal Mail have admitted liability for driving their lorry into me while I was parked on Wednesday just gone. I called them yesterday morning and told them that my insurers had arranged repair and that...

A replacement part has damaged my engine

GSF car spares supplied me with a replacement expansion tank for my car, and also a screw cap to go with it and some anti-freeze. This was done by me checking the stock online and going to my local branch...