Dealer mistake is going to cost me - what can I do?

I recently bought a 2012 Volvo XC60 from the local franchised dealer. It was their demo vehicle with 6500 miles. I explained I ideally wanted to buy new, but they had this on offer. They explained in writing...

Fighting a parking notice

Today in Falmouth I parked in what turned out to be a private car park (owned by Falmouth Harbour Commissioners) and paid the fee of £1 per hour. I overstayed the time by 10 minutes and received a parking...

My used MINI is problematic, can I get a refund?

I bought it in December (21st)) Ive since driven 1070 miles. ( (Most of that was just driving it home - dealer is 300 miles away) The power steering fails intermittently - I told the dealer and he sent...

Volvo is missing its spare wheel

I ordered an XC90 in June. On the order it stated that a temporary spare wheel would be supplied FOC. When I collected the car in October the invoice stated the same. However, on hand over, the car was...

Do I have to pay for this?

My Vauxhall Omega went in for full service (80,000 miles) plus timing belt change, ignition plugs and brake fluid change. I requested that if additional work was required I would be phoned. A rear spring...

Insurance mix up could cost me

I was recently involved in an accident and rang in to notify my insurance company. When they asked me for any convictions I notified them of one from 2009. It then became apparent that, according to them,...

Why does my warranty not cover water pump failure?

Is it reasonable for a warranty company to refuse to fund the costs of replacing a water pump, and repairing subsequent damage, on a regularly serviced vehicle by stating that "The water pump would have...

Are we liable for a new engine to be fitted to our Primary Care Trust SEAT Ibiza?

My wife currently drives a SEAT Ibiza Bocanegra, which she leases through Cornwall Primary Care Trust (CPCT). She has had the car serviced as per the manufacturers guidelines and tops up the oil, when...

Taking trader to court

I am in the process of taking a dealer to small claims court - I bought a Toyota previa from them in June for £3125. It was 12 years old and had done 130,000 miles. It broke down 2 months later having...

I put a deposit on a car over the phone - have I been scammed?

I would be grateful for your advice concerning our attempt to purchase a car sourced on the AutoTrader website. My son saw a Citroen C5 Estate advertised in September 2012. He called the dealer and discussed...