My new Honda Jazz suffers from a braking fault - how can I get this fixed?

I previously had two new Honda Jazz 1.4ES CVTs and found them to be excellent in all respects. In June this year I purchased, from Holden's Norwich, a new Jazz 1.4ES CVT and have quite bad trouble with...

Rejecting a car as not fit for purpose

In August 2012 I bought a 2008 BMW 330i from my local main dealer. The car appeared to be in superb condition with around 15,000 miles on the clock. However, from day one, the car has suffered from the...

I paid a deposit for a car that isn't available - can I get it back?

I recently spotted a nearly new approved used car at a local dealer on the BMW UK website which was exactly what I was after. It was advertised as available, not as "coming soon", so I assumed it would...

Why has this company taken money after we hired cars from them in Portugal?

I've recently returned from Portugal where a colleague of mine booked a car through Argus Car Hire for six of us and one child. He requested a Mercedes-Benz people carrier but on arrival we were told they...

Legal issue - Private car parking ticket

We parked in a private car park run by Premier Parking Solutions but unfortunately our tickets was either displayed upside-down or blew over when we closed the door. On return we had a ticket. I wrote...

Hankook Ventus Prime 2 K115 - any good?

I am due to renew all tyres on my 2008 Volvo V50 SE (205 50 R17 93) and have found Hankook Ventus Prime 2 K115 tyres as a possibility. These tyres appear to have scored well on the 'tyre labelling' system...

How does VAT work with pre-reg 'new' car purchases?

I have a question in regards to a potential new car purchase and VAT implications. I have noticed a pre-reg vehicle for sale that has just 50 miles on the clock. The dealer said it could not be sold for...

Insurance company cancelled insurance without notifying me and will not repair accident damage - can anything be done?

I took our car insurance with Sheila's wheels on my car, a Toyota Celica. I paid the instalment by direct debit. (Comprehensive, NCD protected). I had my first accident in February of 2012. I have never...

I have found that my Porsche is a Category D write-off - can I get a refund?

I privately purchased a 2005 Porsche 911 Carrera S with 38,000 miles on the clock in March 2012 for £26,375. The vendor specifically denied any insurance loss on the vehicle and I performed a vehicle history...

Should I return a hire car without having it checked by a rep?

I have just returned a hire car to a Spanish airport where there was nobody inspecting the cars for damage, etc. When I dropped off the keys I was told that "a mechanic would check it later", so, to avoid...