Water in petrol - the filling station is to blame?

My daughter recently re-fuelled with petrol that subsequent to the breakdown of her car turned out to contain 50% water. The filling station concerned referred her to Shell Custmer Services who have said...

Does this sound like a wheel bearing failure?

My 2004 Honda Jazz, with full Honda service history and 52,000 miles, has developed a rotating rumbling noise which sounds as if a bearing may be wearing. I understand that the Jazz has a known problem...

Private property parking fine...

A friend recently dropped off her family at Stansted airport. She went to the new express drop off area, and on to the pay station to find out how to get her ticket. While reading the numerous notices,...

Used Car Warranty Issue

My 2003 Volkswagen Golf is currently in the garage awaiting repair. The problem I'm told is that the Camshaft has failed and damaged the Cam Followers. As a result a new shaft, eight new followers, etc....

No-fault accident claim seems to be going wrong

I assisted a colleague of mine a few months ago after a no-fault accident he was involved in. He was T-boned by a young motorcyclist as he turned right into a side road, the motorcyclist had overtaken...

Shoddy garage work - am I entitled to compensation?

A wheel bolt has been cross-threaded into the rear hub of my 2001 VW Polo SDI. My local garage has advised that, as a result of this, the rear hub will need to be replaced at a cost of £138. A new tyre...

Where do I stand with the AA?

I had cause to call out the AA because my car wouldn’t start on the morning of 12 October 2012. The patrol diagnosed the problem as a flooded engine and decided to remove the spark plugs. The Patrolman...

Renault Lemon - how do I get my money back

I bought an Espace from CCS Garage, Chapelhall, Airdrie. I paid £3500 and was assured it would be fully inspected before going out. Problems arose from day one, with locks not working, rear wiper missing,...

Personal Injury claim after claimant's insurance company admitted liability

My wife car was struck heavily from behind, causing it to be off the road and requiring around £7000 in repairs. The other driver's insurance company contacted my wife by phone before she had even got...

Is Peugeot's Accident Assistance service worthwhile?

I recently took my Peugeot to a main dealer for its first MOT. When I collected the car they offered me "Peugeot Accident Assistance". Is this just another accident claims company or does it offer real...