Most recently answered legal and consumer advice questions
I have a 2008 RenaultSport Megane 2.0DCI. It was bought at two years old from a Renault main dealer who has serviced it ever since. I have looked after it well.
Last week when in for its 48,000 mile...
I first emailed you in June 2011 and lastly in Feb 2012 regarding a broken cambelt on my Audi A6 Avant 2.5TDI quattro and the repair work needed thereafter. To remind you, Chingford Audi neglected to change...
My son recently purchased his first car which was written off three weeks later in a collision which was judged as equally shared responsibility. He was quoted an additional £30 as an in-year policy amendment...
I took delivery last summer of a one-year-old Land Rover Discovery 4. The turbos have repeatedly failed and been replaced by Land Rover, most recently for the fourth time. Land Rover modified the pipe...
In June this year I came across a freshly resurfaced B-road. I kept my speed below 20mph and could hear the odd stone chip under the car. When I turned into my gravel driveway all four wheels become 'pebbledashed'....
I received a 'Penalty Charge Notice' issued on 26 June 2012 from Bristol City Council. I reside in Sheffield and have not been to Bristol for years. On the day in question I attended an appointment here...
Last November I put my Volkswagen Beetle 1303 into a classic Volkswagen specialist for a restoration. By the end of May the restoration of the body was complete and I had paid them £21,610. Since then,...
I have a 2011 Skoda Fabia Elegance 1.2TSI 105 7-speed DSG automatic, which is an excellent short journey runabout but it takes its time moving off from cold or within the warming-up period, and also an...
I recently bought a BMW 5 Series brand new. After a couple weeks I noticed the windscreen was cracked on the inside and BMW agreed it had been installed wrong. They let me drive it until it smashed two...
I have a 1999 Mercedes-Benz E320 CDI estate with 142,000 miles which is suffering from severe penetrated rust in the rear floorpan. I was put in touch with Mercedes-Benz Customer Relations who asked if...

