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Most recently answered legal and consumer advice questions
I am in the USA where I run a 2000 Mercedes-Benz C230 Kompressor Sport. A suspension mounting frame weld rusted so badly that it snapped in half. I am told there is nothing MB USA can do about it, but...
Am I being over fussy by complaining to my local Kwik-Fit depot for the damage to a jacking point on my Peugeot 407? Before I realised what he was doing, the fitter used a large trolley jack under the...
I recently purchased a 2006 Mercedes-Benz A170 from a non-Mercedes garage. On washing and waxing my pride and joy I noticed three rust bubbles on the lower part of the front passenger door, so immediately...
I am the owner of a Saab 9-3 and have been hit by the company's liquidation. I am told by my dealer that both the warranty and the three years breakdown cover are no longer valid. Would you please cover...
I have a 2010 Golf Estate 1.6 TDI 105 with 26,000 miles on the clock from new. Last winter, when cold at around 1800rpm it sounded like an old type diesel when cold, yet fine when warm. In February, the...
Earlier this year I purchased a low mileage Volvo S80 SE from a Volvo dealership with a year's warranty remaining from new. Almost immediately I had a problem with the electronics, which are quite sophisticated....
I bought an Audi A5 in May for my wife's special birthday. I paid £1600 extra for the Sat Nav system. She needed to use the Sat Nav a few months later and found she could only input five digits of the...
In May of this year I purchased a 2007 Citroen C4 Grand Picasso from a Lexus dealer in the north-west for £8800, financed by Lexus. Included in the price was a comprehensive 12-month warranty. About a...
In March we bought a 2007 Fiesta with 46,000 miles on the clock. It seemed ideal, but in August a coolant pipe burst and the engine overheated. It was out of the 3-month warranty so I had it fixed at my...
In March 2010 I was offered a 10-month-old Civic EX by a Honda dealer in Bedford. Despite having an 09 plate the specification seemed to be inconsistent with a 2009 model. However, I checked the list of...
 

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